Job description

About us

Established in 2005, Idaho Urologic Institute, PA is dedicated to providing Idaho’s most advanced urologic care for men, women, and children. Our goal is to deliver high-quality, innovative care by offering the best and newest treatment modalities to improve your urologic health and quality of life. We have offices in Boise, Meridian and Nampa, Idaho. Our Meridian facility features an outpatient surgery center (Surgery Center of Idaho), outpatient diagnostic imaging services, clinical research department, full-service reference lab that includes a comprehensive infertility lab, and a technologically advanced radiation oncology care center.

Are you kind-hearted with a natural ability to lend a calm, understanding ear to those who need it most? As a patient representative at Idaho Urologic Institute, you will have the opportunity to work with a community of engaged, thoughtful team members that offer over-the-phone comfort and compassion to visiting patients.

Essential Duties:

• Ensure seamless patient registration
• Collection of accurate and necessary patient information
• Collaborate with team members to enhance the patient experience
• Exceed patient expectations through stellar, individualized interactions and communication

Essential Qualifications:

• Customer service experience required
• A commitment to cultivating positive, supportive relationships with patients and team members
• A “can-do” attitude! We are willing to train the right person.

Job Type: Full-time

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Pet insurance
• Prescription drug insurance
• Professional development assistance
• Profit sharing
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work setting:

• In-person

COVID-19 considerations:
Per guidelines set by CMS, all employees must either receive the COVID-19 vaccine or have a valid religious or medical exemption. You will be required to show proof of vaccination or apply for a valid medical exemption during the application process.

Work Location: In person

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