Job description
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Searches MPI completely to ensure assignment of the correct medical record number. Notifies medical records for any duplicate medical record number.
Researches the patients visit history to ensure compliance with Medicare’s 72 hour rule.
Completes Medicare Secondary Payor Questionnaire as applicable and retains it in the appropriate system for reference.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
Performs medical necessity check, when appropriate (if not already done so in scheduling or pre-registration process).Able to provide coverage to other areas of registration when necessary.
Minimum Education
High school diploma or equivalent Required.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Auditory skills, effective verbal & communication skills, hand/finger dexterity, critical thinker, ability to type 30 WPM with high degree of accuracy.
Typical Physical Demands: Requires constant sitting for long periods of time.
Minimum Work Experience
Requires 3 months on the job training.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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