Job description

Schedule Part-Time $15.00 per hour

Wednesdays, Thursdays and Fridays 4:00 pm to 12:00 am

POSITION SUMMARY:

This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent interpersonal, communication, and organizational skills including e-mailing, identifying and organizing resources to provide personal service expected by residents.

POSITION RESPONSIBILITIES:

· Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; develops inventories of services.

· Manages and screens messages.

· Helps residents establish accounts and schedules access for authorized vendors to provide services within units.

· Anticipates services required by ascertaining mood and style of residents, identifying options, developing itineraries.

· Improves services by obtaining and evaluating resident observations opinions, and criticisms.

· Maintains guest privacy and organization reputation by keeping information confidential.

· Follows safety procedures and maintains a safe work environment.

· Other duties as required.

OPERATING SKILLS, KNOWLEDGE & ABILITIES:

Education/Training:

· High school diploma or equivalency preferred.

Experience/Knowledge:

· Strong customer service, communication and interpersonal skills required.

Special Requirements:

· Ability to lift 30 – 50 lbs.

· Work in an upright standing position for long periods of time.

· Walk and climb stairs.

· Ability to detect auditory and/or visual emergency alarms.

· Communicate, receive and exchange ideas and information by means of the spoken and written word.

· Ability to quickly and easily navigate the property/building as required to meet the job functions.

· Ability to respond to emergencies in a timely manner.

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Aventura, FL 33160: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Language:

• Spanish (Required)

Work Location: In person

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