ASSISTANT MANAGER- PARK MAINTENANCE

Business Name: Grounds Assistant Manager

Job Description

Reports to: Manager, Park Maintenance

Department: Park Maintenance

Status: Full time, Exempt

About Central Park and the Central Park Conservancy

Central Park is one of the most famous and beloved urban public spaces in the world. Designed by Frederick Law Olmsted and Calvert Vaux in 1857, the 843-acre park was the first purpose-built public park in the country and is a National Historic Landmark. The Central Park Conservancy, a private not-for-profit organization, was founded in 1980 to rescue the Park which had fallen into serious disrepair. Since that time, the Conservancy has overseen the investment of approximately $1 billion in the restoration of the park, and now hosts over 40 million visitors a year.

The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary from urban life. The City of New York has formally entrusted the care of the park to the Conservancy which is responsible for every aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. Committed to sharing the best practices in urban park management, the Conservancy also serves as a resource for other NYC parks and for public-private partnerships around the world. The Conservancy employs roughly 325 people and has an operating budget of $80 million.

The Conservancy recently completed a seven-year plan, Central Park Conservancy, A Plan for the Stewardship of Central Park: 2020-2027, which focuses on the ongoing capital investment of the last four decade’s investment of more than $1 billion into Central Park.

The Position:

Working under the supervision of the Manager, the Assistant Manager of Park Maintenance is responsible for the supervision of the day-to-day operations of the cleaning and maintenance of the park. The Assistant Manager is part of a leadership team responsible for training, monitoring performance, and building accountability. The Assistant Manager is expected to work across departments and with other staff to provide support to events and parkwide operations. The Assistant Manager schedule is determined by the needs of the department, which operates 7 days a week, 24 hours a day, 365 days out of the year.

Essential Duties:

Supervisory Responsibilities

• Responsible for onboarding new staff, leading staff trainings in customer service, safety, and cleaning standards and techniques
• Responsible for supervising staff and the organization of work and vehicle schedules to meet daily and weekly workloads and projects for cleaning and maintenance services in all areas of the park including pathways, hard surfaces, park perimeter, landscapes, and the servicing of waste stations.
• Responsible for managing and tracking waste management of the park including timely and consistent pickups of refuse and recycling and transport to appropriate locations.
• Perform daily park inspections to document conditions, report unsatisfactory conditions, and assign maintenance tasks through a computer-based work order system and other forms of communication.
• Monitor staff engagement, productivity, compliance, and status of work assignments and take appropriate action based on findings.
• Provide technical assistance to forepersons and park maintainers engaged in daily maintenance and cleaning tasks.
• Provide regular feedback to staff using established performance standards to support their professional development within the organization.
• Collaborate with the manager in the hiring, performance reviews and discipline of staff and make recommendations for improvements.
• Perform the duties of manager when they are absent.
• Participate in and lead staff meetings and training to share information, review safety procedures, and promote team building among staff and leadership.
  

Collaboration

• Coordinate with other departments within CPC on responding to emergencies, supporting events, and general Park use.
• Collaborate with other Assistant Managers in Park Maintenance, Landscape Management, Volunteer Department, and other departments within Park Operations to achieve set work plan goals.
• Report malfunctioning infrastructure, furnishings, safety hazards, quality of life issues through computer-based work order system
• Interact with Park patrons in a professional manner and respond to staff needing support with interactions or emergencies.
• Be able identify and adapt to changing priorities.
  

Program Management

• Support Manager in the development and management of a park inspection program that meets and exceeds NYC Parks safety and cleanliness standards.
• Perform and utilize inspections to plan and execute needed park maintenance projects and work plans.
• Use computer-based management systems for generating work orders, asset and vehicle management, purchasing, monitoring inventory and expenses, scheduling, and timekeeping.
• Maintain and track inventory and ensure proper care/storage of all tools, carts, equipment, and supplies to support the park maintenance functions.
• Respond quickly to emergency situations including but not limited to storms and snow events.
• The Assistant Manager may be called upon to remove litter, remove snow and perform other related tasks as needed and/or required.
  

Minimum Requirements

• Minimum of 6 years of increasingly responsible experience in maintenance work in the field of groundskeeping, facilities or custodial management including a minimum of 6 years in the management and/or supervision of others; or
• Education and/or experience equivalent to “1” above. However, all candidates must possess 6 years of management and supervision of others.
• Valid Drivers’ License that must be maintained for duration of employment.
• Possess a fundamental understanding and knowledge of park or campus operations or custodial/facility management using modern practices; experience in urban parks is desirable.
  

Abilities Required

Salary range: $64K - $77,100K (based on level of experience)

Note: This is an on-site position.

DIVERSITY, EQUITY & INCLUSION

The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all.

Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the park.

In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.

Safety Requirements

Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and follow federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.). If an employee discovers a potentially dangerous condition, he/she should alert other employees and notify his/her supervisor immediately.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.