Job description

Job Summary:
Maintain outstanding customer service, attend to customers paint projects, stock and merchandise shelves and displays, generate sales and support the store management.

Duties:

• Mix various paint for customers
• Determine customer's needs, suggest appropriate items, as well as offer add-on items needed
• Maintain awareness of all store promotions and advertisements
• Stocking shelves and putting stock away in overstock areas as needed
• Aid customer in locating their needed merchandise in the store, on Ace.com, as well as processing any special orders
• Answer phone calls within the departments and provide customer service to those customers
• Help maintain the cleanliness of the floor and displays
• Other miscellaneous duties as needed

Skills and Qualifications:

• High school degree, some college preferred
• Customer service experience in a retail environment preferred
• Commitment to service excellence and customer satisfaction
• Excellent communication skills, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
• Regular, predictable attendance is an essential function of the job.

Physical Requirements:

• Must be able to lift 40 pounds occasionally to stock and to load and unload customer purchases and store stock
• Move and handle boxes of merchandise and fixtures throughout the store, when entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.

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