Job description

ROLE AND RESPONSIBILITIES

The front desk staff is responsible for all customer service duties in the front end to include but not limited to:

 Open and/or close the facility for daily operations

 Check-in all members and guests into the facility with a smile

 Provide exceptional and helpful customer service

Perform deep cleaning throughout the facility

 Answer phone calls

 Maintain club hygiene/cleanliness

 Make shakes

 Perform point of sales duties

 Perform inventory counts daily

 Perform new member sign-ups and registration

 Perform club walk-throughs every 30 min

The front desk staff is a key element to the overall success of the company as they are the face of the company. Here is a list of expectations for all front desk

1. Arrive to shift 15 min early

2. Be in uniform at all times

3. Required to find coverage for shifts 24 hours prior to shift

4. Maintain an upbeat and positive attitude

5. Follow all club policies listed in Company Handbook

6. Must be able to multi-task

QUALIFICATIONS AND EDUCATION REQUIREMENTS

 Must have a High School Diploma/GED or equivalent experience

 Must be able to lift at least 50lbs

 Must be able to stand for long periods at a time

 Must have basic computer skills

PREFERRED SKILLSComputer Skills – Customer Service – Fitness Knowledge – First Aid

Job Type: Part-time

Starting pay: $16.50

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Fitness: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person

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