Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

2 x 12 month FTC with potential to go permanent

Full time (37.5 hours per week can be worked flexibly)

Location: This is a hybrid role where part of the time will be working from home and part in the office.

Competitive basic salary + comission

Must have excellent English and Norwegian written and verbal communication skills

Are you someone who enjoys supporting potential new and existing customers in securing holiday experiences that are truely memorable?

You'll do this by creating an authentic, personalized relationship with customers, selling to them in order satisfy their holiday needs. You'll be putting the customer first but also driven to secure guest bookings. You'll be working from enquiries and leads from potential customers who have all shown recent interest in making a reservation with Royal Caribbean International.

You'll be a forward-thinking individual with a strategic drive, dedicated to putting the customer’s needs first. You'll seek out the customers' needs with open line of questioning and then focus on genuine listening to source and match the customer’s wants and needs. Together with the customers’ participation, this process will create a holiday the customer desires with an above and beyond approach to exceed their expectations. You'll be helping our customers enjoy their holiday of a lifetime and with your expertise and guidance optimizing their experience at the point of sale. You'll be a pro at building a positive client centric relationship. You'll be a sales driven, energetic, individual who enjoys working in a goal driven environment that puts customers first. You'll be responsible for agreeing scheduled call appointment times and maintaining the database regularly to optimize the client enquiries and be most productive in securing and ideally exceeding forecasted sales volumes.

You'll have:

• excellent ability to build client relations and rapport
• a willingness to be bold and offer suggestions to gain commitment
• a confident, trustworthy, and energetic phone presence, with an ability to respond to guests concerns and desires
• ability to bridge across the sales process through effective listening, supporting, and offering rapid suggestions
• strong IT skills, an understanding of Microsoft office, email, and chat technologies
• great communication skills and telephone etiquette and ability to multitask
• ability to react effectively and calmly to diffuse any escalated situation
• ability to effectively leverage the technology provided Legasuite, Siebel.
  

If you have previous sales experience and a passion for travel apply today via our website.

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We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.