PITCO FOODS SJO ORDER PULLER – FULL CASE PICK

PITCO Foods is a large independent foodservice distributor in Northern California. Based in San Jose, CA, PITCO also has distribution centers in Brisbane, Oakland, and Sacramento.

POSITION SUMMARY: Pulls merchandise from stock for high-volume business delivery orders. Pulls and loads items onto the truck, and boxes small cooler and freezer items into milk crates. Follows proper safety and security procedures and standards.

DAILY RESPONSIBILITIES:

• Obtains pull sheet (list of number and location of items to pull for an order) from the control desk.
• Lifts pallet from low stack and sets on the floor. Observes safety and security procedures, such as performing daily safety checklist for electric pallet jacks prior to use, checking manual pallet jacks and pallets and tagging any with defects, and using the proper lifting technique.
• Pulls pallets through the warehouse and selects items from floor stock to assemble orders. Check each pull to ensure the correct item and quantity are pulled and that all items are in good condition.
• Enlists forklift driver to drop full pallets from steel shelves for large quantity item orders. Spots for forklift drivers to keep people out of the fall-danger zone. Ensures that the forklift is always traveling at a safe speed to ensure the safety of customers and other employees.
• When using the electric pallet jack, always follows the company’s safety standards.
• Writes the quantity/weight of each item pulled down on the pull sheet. Notes any approved substitutions and out-of-stock items. Signs off on completed pick sheet. Follows proper departmental procedures for paperwork and performance of duties.
• Checks the computer to research any items not found. Transfers completed order to audit area. Places pull sheet on top of pallet for auditors. Fills 10-25 orders (depending on order size) per shift.
• Moves completed orders into trucks for delivery.
• Follows proper Business Delivery and general safety and security procedures and standards.
• Keeps aisles clear of pallets and debris.
• Assists in other departments of the warehouse as necessary. This includes but is not limited to stocking, cleaning, facing, and returns of merchandise to shelves.

POSITION REQUIREMENTS

• Member Service: Exhibits a professional demeanor toward others. Unselfishly serves others and assists members, employees, and suppliers in a prompt and effective manner while following company procedures. Ability to identify problems, finds solutions, and makes sound decisions that reflect PITCO Foods Code of Ethics.
• Self-Motivated: Well-organized and able to prioritize, multi-task, and adhere to deadlines while working efficiently and independently with minimal supervision. Accepts responsibility for his/her choices and decisions. Always maintains a positive attitude.
• Team Player: Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal. Willingness to perform tasks assigned by supervisors and to assist others as needed.
• Flexibility: Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Willingness and ability to comply with new programs, methods, practices, and procedures.
• Problem-Solving: Reacts quickly and appropriately to problems; follows up in a timely manner to issues not immediately resolvable; ties all loose ends.
• Stress Tolerance: Maintains a positive attitude; maintains a high volume, high-quality workload under demanding conditions.
• Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well informed; listens carefully to input and feedback.
• Gets Things Done: Creates a sense of urgency; gets results despite a large workload, competing demands, and a fast-paced environment; delegates appropriately.
• Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds employees to a high safety standard.
• Acts with Integrity: Is a role model for ethical behavior; is consistent and fair when dealing with others; keeps commitments.
• Planning and Organizing: Sets priorities, plans, and coordinates work activities; obtains and manages resources so that work goals are accomplished on time and within budget.
• Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of their organization.