Job description
Trinity Eye Care is a well-known and established eye care practice located in Plano, TX. We are searching for an Assistant Manager/Optician to join our growing team of eye care professionals. In this role, you will use your ophthalmic knowledge, friendly demeanor, and on-going training to create great customer experiences and recommend solutions for all patient's eyewear needs.
Duties & Responsibilities
- Creates outstanding and memorable patient experiences with the selection and dispensing of eyewear
- Tracks order to ensure timely delivery to patients
- Troubleshoot and problem solve to achieve satisfactory visual acuities
- Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
- Participates in store meetings / projects as requested
- Ensures optimized scheduling occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings,
- Calls all no shows or cancelled patients to reschedule appointments a
- Performs end of day responsibilities to include end of day checklist, etc.
- Performs other duties within the store as requested and as time allows
What we are looking for in a person to complete our team:
- Warm and enthusiastic
- Internally motivated to do a job well done
- Critical thinking and problem-solving skills
- Enjoys working with people
- Effective & professional verbal communication skills
- Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
- Willingness to listen and to learn
- Dependable and self-reliant
- Optical experience preferred
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: In person
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