We are always looking for talented, hardworking people to join the E.A. Sween family. We are a family-oriented company that understands the significance of our employees and we are successful because of our incredibly committed team. We have a great opportunity to join our Combined Distribution Team in Woodridge, IL as a Operations Support Specialist. The hours for the role are Monday thru Friday Start time 9AM until 5PM.

Compensation for this role is $22.00 per hour.

E.A. Sween is an Equal Opportunity Employer – Minority/Female/Veteran/Disability

This position will support the General Manager and Center Administration providing accurate daily reports and invoices utilizing 7-Eleven’s Vendor Terminal System (VTS) and Intelligrated Datria Equipment.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Accurately completes 7-Eleven invoices in a timely manner so they are printed and ready to go before daily routes are scheduled to dispatch.
• Efficiently completes all daily/weekly reporting for 7-Eleven and communicates to appropriate parties in a timely manner.
• Promptly answers all telephone calls in a professional and courteous manner and directs all calls to the proper individual.
• Performs customer service function to include professionally handling customer and employee calls and concerns.
• Assists in warehouse environment when needed by performing audits, verifying tote presentation, pulling and/or receiving vendor orders, backing up warehouse receiving process, etc.
• Coordinates facility events and market events, including ordering food and providing adequate communication.
• Willingly performs any other duties assigned by the General Manager and/or HR-Office Manager.

EDUCATION, PRIOR WORK EXPERIENCE, SPECIALIZED SKILL OR KNOWLEDGE

• Require High School diploma or G.E.D
• Require minimum of 3-5 years previous experience as Administrative Assistant, preferably in Human Resources and or Customer Service.
• Require accurate data entry and strong computer skills
• Previous experience in learning other software/systems a plus.
• Must speak and understand the English language.
• Proven ability to multi-task in a fast-paced, autonomous environment.

REQUIREMENTS

• Ability to work within an office environment, as well as a warehouse environment where temperatures can fluctuate from 35-degrees to 73-degrees.
• Must be able to work in a fast-paced autonomous environment.
• Ability to lift up to 40 lbs. occasionally.
• Ability to stand, walk, bend, turn, twist, reach, pull and push.
• Must have the ability to learn multiple software systems, including but not limited to; 7-Eleven’s® VTS and Intelligrated Datria and UltiPro HRIS.
• Must be at an intermediate skill level of the Microsoft Office Package to include Word, Excel, Outlook and PowerPoint.
• Must be willing to work nights, weekends, holidays and extra hours occasionally if requested to support the 24/7 business operations.
• Must be able to effectively communicate with and professionally present and train on information to CDC customers and employees.
• Must be able to organize, prioritize, multi-task, meet deadlines, act professionally and maintain information confidentiality.

KNOWLEDGE OF EQUIPMENT AND MACHINERY USED

• Computer with various software packages
• International Telemetrics (OBC) reporting/analytics
• 7-Eleven’s® Vendor Terminal System (VTS)
• Intelligrated Datria pick/put to voice system
• Printer, copier, fax machine, calculator, telephone, voicemail
• Cell phone

Qualifications

Education