Operations Lead
Job description
Position Overview:
The Operations Lead (Account Executive II) is responsible for managing or performing work on sales activities directed at Walmart/Sam’s Club. This includes:
- Customer (Divisional/Regional) engagement activities, including customer business requirements and preparing proposals and presentations
- Assessing customer needs and suggesting appropriate products, services and/or solutions
- Developing medium to long-term sales plans and preparing strategies to protect, grow and diversify the relationship with key stakeholders, bottlers, zones
- Business development activities, including the development of alliance/channel/network partnerships
- Planning and strategizing to retain and expand current internal/external relationships
- Ensuring high-quality customer service and issue resolution
- Pricing research and strategy, including network cost/pricing, competitor analysis, etc.
- Conducting market research and identifying and predicting current and future consumer trends
Base Salary: $116,500 to $145,800
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, are offered.
Organizational Impact
- Owns the execution of functional strategy end-to-end and the operational direction of the Operations Team
- Owns tactical and operational plans with short to mid-term focus (1-3 years) executing organizational strategy in alignment with Zone/Bottler objectives, recommending operational strategies and plans with direct impact on results
- As an individual contributor acts as a recognized subject matter expert within and outside of the organization. Coaches /mentors other functional members in skills, delegates work to them and reviews it
- Problems and issues faced are difficult to moderately complex, and require detailed information gathering, analysis and root cause evaluation to understand the problem
Innovation & Complexity
- Responsible for making significant improvements of existing processes, systems, or products to enhance performance of job area
- Problems are solved by identifying and addressing the root cause of the problem (In-Stocks, Product Supply) while working across functional groups
Communication & Influence
- Works to influence business decisions made by leadership within own job function and others outside of own job function on policies, practices, and procedures
- Requires ability to communication with executive leadership (CCO, Zone, Bottlers) on matters of significant (vs. strategic) importance to the organization
- Requires ability to communicate to stakeholders (Bottlers/Customer) outside the organization with common desire to reach a solution
- Conducts briefings with leaders within and outside the job function
Knowledge
- Thought leaders mastering specific professional discipline/area of expertise combining broad and comprehensive expertise in leading-edge solutions, techniques and/or technologies with organizational practice across several different disciplines within a function
- Required: University Degree or equivalent
- Preferred: MBA (Business Management)
- Required: 5 to 7 years of prior relevant experience
- Experience working with Nielsen and other syndicated data platforms.
- Experience in developing successful annual business plans and price/package for retail customers
- Strong analytical, verbal, and written communications skills are a must
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Access)
Skills & Capabilities:
- Franchise Leadership
- Partnering for Growth
- Influencing for Results
- Executional Excellence
- Enterprise
- Agile
- Change Management
- Data & Digital
- Leadership
- Set the Agenda
- Be the Role Model
- Help People be Their Best Selves
Growth Behaviors:
- CURIOUS – Keep Seeking, Never Settle
- EMPOWERED – Make it Happen
- AGILE – Push for Progress, Not Perfection
- INCLUSIVE – Include, Value and Trust Each Other
APPLY BY UPLOADING A COPY OF YOUR RESUME IN WORD.DOC OR PDF FORMAT
Skills:
Pricing Strategies; Contracts; Selling Process; Client Relationship Management; Persuasion; Microsoft Office; Communication; Sales Cycle; Key Accounts; Marketing; Negotiation; Project Management
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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