People Operations Generalist

Who are we and what do we do?

Edible ® is a leader in the gifting category with delicious, hand-crafted offerings which we’ve expanded to a range of gifts and treats for every moment. From our signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit smoothies and more, Edible’s exceptionally crafted gifts and treats continue to fill the world with goodness. Through Edible’s 1,000 independently owned franchise locations, the mission of the brand - no matter how big it gets - is to WOW you with every piece of fruit that’s dipped, box that’s filled or arrangement that’s hand-delivered.

Through all our incredible years, we’ve remained committed to our 5Ps: Our promise–To WOW each and every customer. Our products–Natural, novel, and delicious. Our places–Stores, vans and edible.com. Our People–Both our corporate and in-store employees. Our purpose–To celebrate what’s good in life.

Who we’re looking for:

The People Operations Generalist will be responsible for the management and execution of daily people operations projects and tasks related to employee relations and investigations; performance management; onboarding and offboarding; HRIS administration, reporting and compliance; and benefits administration.

How you’ll make an impact:

• Assist in developing, updating, and executing personnel procedures and policies in compliance with local and national regulations and applicable employment laws; provide guidance and interpretation for business operations.
• Maintain personnel files, ensuring proper organization, consistency, completeness, and compliance with policies at all stages of the employee life cycle.
• Manage employee onboarding and offboarding processes and related activities, including, but not limited to background checks, data entry, I-9 verification, scheduling, planning, stay surveys and exit interviews.
• Provide support for all employee relations matters including conflict resolution, mediations, confidential investigations, and other related inquiries.
• Assist, advise and coach leaders on performance management best practices; conduct various performance processes for employees, including performance planning, annual evaluations, periodic check-ins, and appraisals.
• Effectively navigate HR technologies and systems; maintain data integrity, confidentiality, and security; complete audits as required.
• Responsible for generating various reports related to employee headcount, organizational charts, turnover data, and ad hoc reports as requested.
• Support the benefits enrollment process for new and existing employees, and partner with benefits brokers to make changes and updates, as required.
• Process verifications of employment, unemployment claims, worker’s compensation, leaves of absence and disability claim requests.
• Assist with managing the Life@Edible employee resource group and other employee engagement programs (e.g., reward and recognition programs, birthday gifts, holiday gifts, service, and recognition awards, etc.).
• Work closely with People Business Partners and collaborate with cross functional teams to execute special projects and assignments as needed.
• Build positive relationships with employees through excellent and proactive communication.
• Maintain the strictest confidentiality of all sensitive information and maintain a human resources code of conduct that reinforces professionalism, credibility, and capability.

And here’s what we think you’re like:

• Bachelor’s Degree in Human Resources or related field preferred
• SHRM certification preferred
• Experience with ADP Workforce Now a plus
• 5+ years of HR generalist experience
• Demonstrated knowledge of labor laws, standards, and employment legal climate
• Strong customer service orientation with excellent communication skills
• Demonstrated ability to be successful in a collaborative team environment
• Must have proven conflict resolution skills, must be able to think through complex HR issues and arrive at well-thought out conclusions
• Highly proficient/excellent MS Word, MS PowerPoint and MS Excel, internet and related computer skills
• Must have excellent prioritization skills and able to effectively manage priorities
• Must be highly confidential, professional, articulate and customer-friendly
• Highly effective multi-tasker; resourceful with a “get-it-done, can-do” attitude
• Self-starter, proactive

What We Offer:

• Competitive Salary and Benefit plans
• Healthcare Plan including health/dental/vision insurance
• 401K Plan
• Employer-Paid Basic Life Insurance and Short-Term Disability
• Paid Time Off
• Paid Holidays

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.