IAA is seeking an Office Supervisor to join our team in Grand Prairie, TX

We are seeking a responsible dynamic and hands-on individual to supervise our customer service operations and interact with other branch personnel at our facility to assist with day-to-day branch operations and provide clerical support.

Responsibilities include (but are not limited to the following):

• Coordinate and administer general business office activities.
• Supervise branch and office services such as mail and messenger, duplicating, central filing, word processing, fax equipment, telephone, stationery supplies, order processing, and security.
• Maintain high levels of customer service
• Design more efficient ways of processing work.
• Develop working relationships with vendors.
• Facilitate employee teamwork to meet our customers’ needs
• Resolve branch-level employee issues.

Minimum Requirements:

• Solid customer service skills
• Strong leadership skills
• Basic computer skills
• Time management skills
• Positive attitude
• Ability to work independently
• Clear communication skills
• Professional and clean appearance

Preferred Requirements:

• 3-5 years of supervisory experience
• High School diploma or equivalent experience preferred.
• Auto titling and auto industry experience
• Exposure to managing salvage titling and vehicle assignment process

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA:

IAA, Inc., a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)