Job description

We are seeking a full-time, Spanish-speaking Office Assistant to join our Public Adjusting office team.

***SERIOUS APPLICANTS ONLY***

Major responsibilities include, but not limited to:

• Provide clerical support to ensure efficient operation of all departments.
• Professionally answer company phone, assist callers and/or transfer to appropriate team member or department as needed.
• Greet and assist clients and other visitors to the office while making them feel welcome and valuable.
• Sort, scan, upload and disseminate mail as well as emails and faxes to appropriate team member or department.
• Set up and confirm appointments with clients.
• Fax documents upon request.
• Prepare mailing labels and envelops.
• Upload and ensure files for mortgage processing are complete and in the proper phase folder.
• File claims with insurance companies.
• Maintain up-to-date and accurate information for each claim using client management software.
• Assist clients in completing documents requested by insurance companies.
• Maintain an organized office calendar and notifies staff of schedule and coordinate inspections, appraisals, mediations with public adjusters and insurance company representatives.
• Maintain office supplies and ensure that office is welcoming to all visitors.
• Support team by performing tasks related to organization.
• Completing other tasks as assigned.

QUALIFICATIONS

• High school diploma or equivalent.
• Outstanding customer service and al communication skills.
• Excellent organizational skills and ability to follow through on tasks.
• Willingness to jump in and assist when needed.
• Must be able to multitask as well as be reliable and responsible.
• Must be comfortable handling a large volume workload and working in fast paced environment.
• Working knowledge of Microsoft Suite (Excel, Word, etc.).
• Extremely accurate with high attention to detail.
• Dependable, prompt, and professional.
• Must have own reliable vehicle.
• Bi-lingual—English required, Spanish a plus.
• Authorized to work in the US.

No phone calls please.

To apply, please submit resume.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Hollywood, FL 33020: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)
• Clerical: 1 year (Required)

Language:

• English and Spanish (Required)

Work Location: One location

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