Job description

MUST BE LOCATED IN TEXAS PRIOR TO START DATE!

About Us:

For over 30 years, Premier Research Labs (PRL) has offered uncompromising, beyond the state-of-the-art nutritional products, seminars, and services to the health professional community across the U.S. and internationally. PRL offers a full line of premium quality, professional nutritional supplements, and super foods. With our dedication to excellence, we insist our nutritional products meet the highest quality standard for safety, purity, efficacy, quality, and bioenergetic testing.

We are proud to state we are USP and NSF certified. PRL is one of only a handful of companies in the entire U.S. carrying both certifications. This means we meet the strict standards to be the “Rolls Royce” of dietary supplement manufacturers. That’s why our motto is “The World’s Leader in Cellular Resonant Formulations”. Our mission is to provide premier quality, cellular resonant, nutraceutical formulas, and lifestyle strategies for our clients.

We have a great company culture with a friendly, highly motivated staff that is dedicated to creating premier quality nutritional supplements and natural food products that truly make a difference in people’s lives. We are not requiring vaccinations for our staff. Become a part of our awesome team!

Position Summary:
The Account Manager is responsible for providing administrative support to sales department and account executives and projecting a professional company image through inner office and phone interactions, and comply with all company policies, GMP, OSHA, Federal State and Local regulations and procedures.

Job Responsibilities:

• Log into the queue daily, answer inquiries, requests and complaints, and handle them as appropriate
• Process practitioner orders, including phone, facsimile, and e-mail orders
• Develop excellent relationship with practitioners by providing excellent customer service
• Respond to e-mail from staff and practitioner accounts
• Inform Account Executive(s) (Director of Sales & Marketing Operations) of pertinent issues
• Support Account Executive in the regional territory
• Type and distribute all relative correspondence (i.e., welcome letters, special events correspondence, etc.)
• Coordinate/mail new practitioner packets
• Make necessary phone calls including confirmation of appointments for Account Executive(s) as appropriate
• Follow up with Account Executive(s) on scheduled appointments and customer requests
• Schedule Account Executive(s) appointments as appropriate
• Attend meetings as required
• Communicate effectively with internal and external customers to exchange or convey information
• Organize and maintain messages for Account Executive(s)
• Maintain backorder tracking system and send backorders out in a timely manner
• Working knowledge of the Account Executive's duties to effectively execute responsibilities accordingly
• Document customer returns, shipments, order entry, shipping errors correctly and efficiently
• Retrieve voicemails for Account Executive(s) in a timely manner execute accordingly.
• Address customer/practitioner questions as appropriate

Experience and Education:

• Bachelor’s Degree in science, nutrition, business or health-related field
• 3 to 5+ years’ of sales experience preferred
• Previous documented sales success a plus
• A scientific, nutritional or medical background a plus

Core Competencies:

• Must have a genuine interest in healthy lifestyle/nutrition or lifestyle-related field
• Professional, courteous telephone manner
• Able to field several calls simultaneously when needed
• Basic computer skills (MS Office Applications)
• Accurate typing ability
• Able to learn nutritional knowledge to adequately advise customers on key health concerns and product usage
• Accountability to follow through on commitments
• Team player; goes the extra mile when needed
• No cold calling
• Must speak/read English

Working Conditions:

• Remote office work
• Required to be at Headquarters as needed
• Broadband Internet
• Must be located in Texas

Benefits offered:

• PTO benefits
• Health insurance
• Dental & Vision insurance
• Company-paid Life Insurance and short-term disability
• 401(k) Retirement benefit and company-match
• HSA (Healthcare spending or reimbursement account)
• Employee product discounts
• A great company culture

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: One location

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.