Job Summary
The Dispatcher role includes: planning, scheduling, coordinating and controlling drivers, loads and equipment. Duties include using telephone and computer to communicate assignments and compiling statistics and reports on work progress.
Daily Responsibilities:

Lake Trucking, a national leading transportation company established in 1961, specializing in highly perishable, refrigerated products and time-sensitive shipments is looking for a Dispatcher.

• 
  Prepare daily work and run schedules
• Record and maintain files and records of customer requests, work and services performed, charges, expenses, inventory, and any additional dispatch information.
• Receive or prepare work orders and schedule appointments for pickups and deliveries.
• Determine types and amounts of equipment, vehicles, materials, and personnel required, according to work orders.
• Permanent communication with drivers and customers regarding loads and deadlines.
• Advise personnel about traffic problems, weather conditions, or other hazards.

Knowledge, Skills & Abilities:

Essential Qualifications

• High School Diploma/GED
• Two years (2) work experience in dispatching
• Excellent communication skills, both oral and written
• Great organization skills – prioritize work assignments
• Time management and team work skills
• Ability to deal with a fast pace, stressful and organic environment
• Excellent skills in excel and outlook
• Decision-making and Problem solving skills
• Customer service experience and high attention to detail

Desired experience

• Associate’s Degree/Vocational Certification in Dispatch or related field.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of applicable laws, government regulations in the transportation industry
• Three years (3) or more work-related knowledge, skills or experience.