Job description

POSITION: Bilingual Mobile Case Manager

DEPARTMENT: Sacramento Social Services

LOCATION: Sacramento County, CA

SUPERVISOR: Family Services Supervisor

STATUS: Non-Exempt / Full-time

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The purpose of this position is to assist clients in their efforts to prepare for and to access affordable housing. This position is mobile, meaning that assistance will be given to clients at multiple locations, including both in an office and outside where the un-housed are found. This position will assist clients in processes of assessment, follow up, and financial assistance for clients participating in all services provided at Family Services, and the Transitional Living Programs. Assistance may include helping clients with job search skills, job placement and to achieve a level of self-sufficiency to stay in housing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Adheres to agency’s policies and procedures.

Implements case management standards as required by all funding sources including: Salvation Army, Sacramento Employment Training Agency (SETA), Emergency Food and Shelter (EFSP), Senior, Interim Care, Sacramento Regional Foundation, Department of Human Assistance (DHA) and Housing Prevention/Rapid Rehousing programs at the Family and Shelter Services.

Provides housing case management to clients seeking housing assistance. Case management tasks will include intake, assessment, information and referral, housing case management, application assistance, placement, and follow-up services. The case manager is responsible for determining eligibility for homeless or about to be homeless individuals and families to participate in the Housing Program. The case manager is responsible for providing assessments, re-assessments, follow ups, financial assistance services.

Provide case management geared to housing assistance and job development. Employment services will include job preparation, job search, and workshops. Housing case management will include intake, assessment, information, and referral, including application assistance, placement, and follow-up services.

Implements case management standards as required by all funding sources including Salvation Army

Establishes and maintains a housing referral system for clients, including landlords, rental agencies, management companies, local and regional housing authorities. Assist participants with completing lease agreements and obtaining other supportive documents such as identification, social security card, etc. as required by leasing agents/property owners.

Assists in coordinating periodic workshops for clients and potential clients on housing, employment, and related issues.

Maintains accurate and confidential case records on each client served. The case manager will also be responsible for documenting case notes and program activities, entering data and prepare monthly reports reflecting such activity, as indicated. Enters, tracks and reviews Bridges client data.

Provides Case Management sessions to each assigned Transitional Housing family at least twice a month.

Attends trainings as required by The Salvation Army.

Completes and submits all required paperwork in a timely fashion as designated by the supervisor. Meets deadlines and department productivity demands.

Acts as a role model within and outside the agency.

Maintains a positive respectful attitude.

Communicates regularly with supervisor about program issues.

Consistently reports to work on time prepared to perform duties of position.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

Education Requirements

AA degree in a related social services field, one to three years of experience or a combination of education and experience. Experience working in the housing arena, accessing housing for clients, conducting case management, and providing outreach and education services.

Skills

Must be bi-lingual in English and Spanish. Ability to travel to various sites daily.

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to work with homeless individuals of diverse backgrounds and disabilities including physical, mental, substance abuse, HIV/AIDS, etc.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle

Must be 21 years or older.

Complete The Salvation Army vehicle course training.

Authorize The Salvation Army to add name to the CA DMV Pull Notice Program

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
• Ability to grasp, push, and/or pull objects
• Ability to reach overhead
• Ability to operate telephone
• Ability to lift up to 25 lbs.
• Ability to operate a computer
• Ability to process written, visual, and/or verbal information
• Ability to operate basic office equipment and tools
• Some travel required.

For immediate consideration for this position, please apply directly on our company website:

https://recruiting2.ultipro.com/SAL1002/JobBoard/bcc2e2d1-d94c-2041-4126-28086417eb0a/Opportunity/OpportunityDetail?opportunityId=7a9c1522-0299-425b-a387-9ca8977fa413

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sacramento, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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