Job description

The StretchLab Encino studio is opening soon. As such, we are growing the team. Come join the market leader in one on one assisted stretching.

POSITION: The Membership Coordinator assists the General Manager with new membership sales as well the retention of current members. The Sales Associate provides superior customer service while assisting new and current members, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong StretchLab community. The Membership Coordinator also assists with studio cleanliness and security.

COMPENSATION & BENEFITS:

• This position offers a starting pay of $17/hr base plus commission
• Commission paid on sales
• Opportunity for growth within the studio including additional sales and management positions

JOB REQUIREMENTS:

• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to achieve sales targets
• Strong customer service skills
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required
• Attend special events and trainings as needed

RESPONSIBILITIES:

• Execute full sales process of lead generation, follow up, and closing the sale
• Meet and exceed sales goals as established by the General Manager
• Support the General Manager and Owner with reporting on sale and prospect activities
• Conduct studio tours with new prospects to build rapport to facilitate sales
• Be knowledgeable about products, programs and pricing
• Emphasize and enforce objectives of the studio as a Sales Associate
• Book quality appointments to achieve monthly sales quota
• Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
• Assists with maintaining a clean, safe and inviting environment
• Assumes responsibility for developing selling skills
• Other duties as assigned

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus. Must be able to effectively hear in person and via telephone.

About Us

The StretchLab Encino studio is opening in late June 2023; in the interim, we are hosting pop up events in the Encino area. We are building an awesome team and are looking for unique individuals looking to be a part of something special. We do what we can to provide a life changing experience for all that come through our doors. We are looking for individuals who can contribute to our top tier service by contributing with strong work ethics and a passion to help others. Daily focus, punctuality, customer service and a commitment to excellence are paramount.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Part-time

Pay: $17.00 - $25.00 per hour

Schedule:

• Weekend availability

Ability to commute/relocate:

• Encino, CA 91316: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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