Job description

Position: Medical Service Representative

We are looking for a highly motivated individual with Customer Service experience for a busy medical claims and enrollment department in our West Palm Beach location. The ideal candidate will be creative, observant and very attentive to detail. Excellent communication, computer and problem solving skills, and a willingness to dig in and work alongside the other members of the department are critical.

The office processes a variety of claims, including medical, dental, life, short term disability and vision claims as well as processing enrollments. The Customer Service Representatives handle a high volume of phone calls for inquiries such as enrollment eligibility and benefits, claim status and coverage questions.

We are looking for someone who is organized, diligent, responsive, takes initiative, works well independently, maintains a positive attitude and strives to maintain the companies culture.

Compensation: We offer competitive salary based on experience and an excellent benefits package

About NEBA

At NEBA, we are very proud of our commitment to creating community, supporting healthy lifestyles, offering educational opportunities and providing tools and resources that foster personal and professional development. We believe in promoting from within and creating career paths that pave the way for our employees to move all the way from entry level to high level leadership positions within our organization. We offer competitive wages and an excellent benefit package that includes unique features, such as professional coaching, as part of our employee enrichment program. We are invested in the success of our employees!

We do important work at NEBA, administering collectively bargained employee benefits for hardworking men and women all over the country. The community we serve deserves excellence, and we have high expectations that every one of our employees consistently works towards delivering it.

NEBA employees have excellent work ethic, make continual contributions to go above and beyond to help others, have a positive attitude, display kindness towards others, respect their coworkers, and are willing to do what it takes to get results! Does this sound like you? If it does, please apply for this career opportunity.

NEBA is an Equal Opportunity Employer committed to hiring a diverse work team.

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

COVID-19 considerations:
We have air cleaning systems in the room, as well as sanitizing stations, and other items to protect our team.

Ability to commute/relocate:

• West Palm Beach, FL 33409: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What are your hourly rate expectations?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Healthcare: 1 year (Preferred)

Language:

• English and or Spanish/Creole (Preferred) (Preferred)

Work Location: One location

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