Member Relations

Full Time
Saint Charles, MO 63301
$36,000 - $62,000 a year
Posted
Job description

About Us

Premier Martial Arts has been in business for more than 20 years, and since our founding in 1998 we have helped thousands of students of all ages realize their full potential. Premier Martial Arts delivers a best-in-class martial arts experience that helps our students develop the personal skills that are necessary to build a successful life. Our mastery of teaching martial arts over the past two decades is evident in our structured and thorough curriculum, which is standardized across our 100+ locations across the United States, Canada and England.

Our curriculum focuses on character development far beyond the importance of self-defense. We teach our young students how to respect their elders, how to be accountable, how to focus and how to stay in shape in a fun and exciting atmosphere. We empower our adult students with the self-confidence to overcome anxieties and trauma, in an environment that fosters inclusion and social belonging.

Job Summary

  • Do YOU enjoy making an impact in the lives of people in the community?
  • Do YOU enjoy the benefits of martial arts?

If yes, the Member Relationship Manager at Premier Martial Arts is someone who is passionate about changing lives through day-to-day martial arts instruction. A Relationship Manager's purpose in the school is to market and sell martial arts lessons, as well as manage operations such as maintaining inventory, handling client satisfaction, coach personnel as needed, etc. They should have a passion, motivation, and excitement to help others start their martial arts journey. Next, they need to be all-in on implementing the Premier Martial Arts marketing and sales systems. Our tried-and-true systems are the map that leads a Relationship Manager to fulfill their mission of spreading the martial arts lifestyle, accomplishing the company’s financial goals, and meeting their personal financial goals.

A Program Director is usually the first and most important contact a prospective client has with a school. Employees in this role must be friendly, professional, personable, and approachable. A Program Director must be detailed, organized, proficient, and a self-starter.

Responsibilities

  • Manage incoming leads from digital sources using the resources provided
  • Improve lives by upgrading current members to advanced programs
  • Grassroots outreach to key referral sources within the community
  • Manage service inquiries from current members
  • Ensure satisfaction of current members
  • Review performance of students with Lead Instructor
  • Complete daily, weekly, and monthly reporting task list
  • Accomplish monthly sales and revenue goals set by owners
  • Coordinate events – Birthday Parties, Parents Night Out, and more

Education and Experience

  • High School Diploma required
  • Track record of successful sales
  • People person – Must enjoy working with children and families
  • Excellent communication, interpersonal, and organizational skills
  • Organized self-starter
  • Results driven
  • Good physical fitness

Benefits/Perks

  • Paid time off
  • Continuing education
  • Personal enrichment opportunities

Premier Martial Arts Belt Ranking Philosophy: We provide hands-on martial arts training for all color belts using a mix of the following disciplines:

  • Karate
  • Sport Karate
  • Tae-Kwon-Do
  • Kali
  • Submission Grappling
  • Krav Maga personal combatives
  • Sport-Weapons- Bo Staff, Nunchucks, Escrima Stick, Kamas, Sword, Double Nunchuks

Take Part In Quarterly Live Events Held Across The Nation

  • Curriculum Colleges For Student Instruction
  • Certified Instructor Training Courses
  • Annual Awards Dinner
  • Annual Conference with Outside Guest Speakers
  • Premier Martial Arts Tournament Circuit for Students and Instructors

Upward Mobility Available

  • Class Instructor
  • Manager
  • Multi-Unit Manager
  • Regional Manager
  • Shareholder / Owner

If you are interested in working for a martial arts company dedicated to your growth and success, all while being able to impact your community, look no further!

Premier Martial Arts has the vision, the tools, and infrastructure to support your martial arts professional dreams!

Job Type: Full-time

Pay: $36,000.00 - $62,000.00 per year

Benefits:

  • On-the-job training
  • Paid time off
  • Professional development assistance

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • In-person

Ability to commute/relocate:

  • Saint Charles, MO 63301: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • How many years of experience do you have working in Sales?
  • How many years of Martial Arts experience do you have, if any (not required)?
  • Have you worked with children / families in the past?

Work Location: In person

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