Job description
The individual in this position is a member of a team for The Woodruff Institute’s health delivery system providing the highest quality dermatologic and aesthetic care in an outpatient clinical setting, with emphasis on personalized, quality care in an elegant environment. The Medical Office Support responsibilities include, but are not limited to, Medical Records Coordination for patients and agencies, VA Authorizations for veteran patients.
NOTE: The individual in this position will be cross-trained for Reception to fill in as needed, or to assist during peak times for efficient service delivery.
Essential functions / Medical Records Coordination
- Ensures medical records are assembled in standard order and are accurate and complete.
- Responds to requests for patient records by external sources, retrieving and transmitting appropriately.
- Creates digital images of paperwork to be stored in the electronic medical record.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Essential Functions / VA Authorizations
- Work directly with the Veteran’s Administration to receive authorization for services according to their policies and procedures.
Competencies
- Strong verbal and written communication skills
- Experience with Excel
- Experience with electronic medical records
- Experience with insurance verification
- Experience with adherence to HIPAA compliance
SOFT SKILLS:- Strong attention to detail
- Ability to shuffle changing priorities
- Ability to focus while multi-tasking
- Customer Focus
- Patient, Courteous, and Professional
- Ability to work efficiently with members of other teams
Required education and experience
- A High School diploma or GED required
Preferred Education and experience
- One-three years as a Medical Records Clerk
- Experience with Insurance Verification, including HMO referrals
- Experience with Medical Billing and Electronic Medical Records software
Additional eligibility requirements
- Ability to speak, read and write English.
Work authorization/security clearance requirements
Must be legally authorized to work in the United States and provide the necessary documents of identification and authorization.
Affirmative Action/EEO statement
Equal Opportunity Employer
JUST SOME OF OUR BENEFITS:
- Health, Dental and Vision
- 401(k) Plan
- Generous PTO
- Uniform Allowance
- Employee of the Month Program
- Quarterly Monetary Bonus
- Deep discounts on products and free cosmetic services
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