Job description

Job Summary:
Responsible for general office duties such as but not limited to answering tele appointments, and greeting patients.
Duties and Responsibilities:

• Answers telephone (handles the call, directs the call to the appropriate party
• Understand and maintain HIPAA regulations.

. Makes appointments for patients; schedules appointments to allow enough treatment to be provided, including same day appointments.
. Follows up on missed appointments with patients.
Reminds patients of scheduled appointments through personal phone call o
automated system.
Clearly identify patients scheduled for quality assurance activities.

• Greets patients on arrival to the facility, checks them in and asks them to have waiting room.

• Opens and sorts of office mail and faxes.
• Verify Insurance eligibility.
• Notifies staff of waiting patients.
• Collects payment or co-payment from patients.
• Scan/file patient documents and route to appropriate patient chart.
• Responsible for maintaining neat and orderlv workstation
• Maintains other areas of the facility as directed (Example: restrooms, wast
• Responsible for the restocking and maintenance of supplies used in rece
• Facility inspection: lab samples taken out, no samples or vaccines left in e
• Responsible for connecting and disconnecting alarm and answering sen doors are properly locked.

. Receptionists are required to participate in staff and Quality Assurance m

• All staff may be required to report Quality Assurance issues to the Adminis
• Participates in the medical office emergency routine when required. Sum or EMS or assists other staff members as needed.

. The company reserves the right to add or change duties at any time.

Job Type: Full-time

Pay: $17.52 - $21.10 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Family leave
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Cardiology
• Gastroenterology
• Geriatrics
• Internal Medicine
• Pediatrics
• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Franklin Square, NY 11010: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person

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