You enjoy translating insights into recommendations to enhance products and services for members and stakeholders. You use your compelling communication skills to present and organize these findings in a clear and comprehensible way. You utilize an array of sources to learn more about the customer, market, and competition. You use your strong statistical analysis techniques to work with both qualitative and quantitative data and group it into relevant and actionable outcomes.

If this sounds like you, please read on!

Under the guidance of the Business Lead, the Marketing Research Analyst designs and manages quantitative and qualitative research studies to meet the needs of internal and external clients. Frequently provides "start-to-finish" service for in-house research projects.

Consults with stakeholders to identify key research questions and recommends quantitative or qualitative research to address their needs. Designs and manages the studies. Creates research instruments (e.g., survey questionnaires and focus group discussion guides) and works with clients on the review and approval process. Extract and prepares survey samples from the Member database. Programs questionnaires in the survey platform. Handles distribution and oversees data collection. Analyzes data, formulates key findings and insights. Write research reports and delivers presentations.

Provides recommendations based on the research results and when requested, collaborates with internal clients to guide implementation.

Primary research includes quantitative studies (e.g., online surveys and polls) and qualitative studies (e.g., traditional focus groups and web-based methods).

Secondary research is less frequent and may include news monitoring (e.g., ad hoc topics and trends) and competitive intelligence.

Exemplifies the following essential values of the Academy:

• Teamwork: Effective collaboration and team-focus to solve complex problems and drive innovation.
• Empowerment: The authority, information, and skills to make decisions and drive results.
• Accountability: Ownership of process and results that drive decisions and ensure implementation.
• Mindset of Growth/Continuous Learning: Focused on and invested in self and staff development to become more adaptable, making the Academy more agile, innovative, and sustainable.

Travel:

• Up to 10 days per year
• Bachelor’s degree, preferably with marketing research concentration. Five-to-seven years of progressively responsible experience in market research.
• Strong project management skills.
• Strong analytical, writing, presentation, and organizational skills; above average ability in communications and interpersonal skills. Attention to detail, follow-up and perseverance.
• Ability to be flexible, prioritize needs and deadlines.
• Proficiency in use and application of statistical software, preferably SPSS. Ability to analyze data, interpret statistical relationships, identify trends, and draw conclusions from data.
• Proficiency in online survey development, preferably with Question Pro and/or Qualtrics.
• Proficiency in PowerPoint, Excel and Microsoft Word, and data visualization tools.
• Consummate team player who is always looking for ways to evolve capabilities.

Qualifications:

Required:

• Seven to ten years broad market research experience: quantitative research, qualitative research and secondary research methods.
• Bachelor’s degree, preferably with marketing research concentration. Five-to-seven years of progressively responsible experience in market research.
• Strong project management skills.
• Strong analytical, writing, presentation, and organizational skills; above average ability in communications and interpersonal skills. Attention to detail, follow-up and perseverance.
• Ability to be flexible, prioritize needs and deadlines.
• Proficiency in use and application of statistical software, preferably SPSS. Ability to analyze data, interpret statistical relationships, identify trends, and draw conclusions from data.
• Proficiency in online survey development, preferably with Question Pro and/or Qualtrics.
• Proficiency in PowerPoint, Excel and Microsoft Word, and data visualization tools.
• Consummate team player who is always looking for ways to evolve capabilities.

Desired:

• Advanced degree in statistical analysis or research methodology.
• Experience with qualitative research methodologies, including focus groups, panels, or in-depth interviews. Formal training in qualitative research from a recognized training firm (i.e. RIVA, Burke).

If this describes YOU, please apply by sharing the following:

• Clearly communicate why you are the ideal candidate for this role, providing specific examples and experiences as proof points.

• Resumes must be accompanied by a cover letter with salary expectations to be considered.

Please note:

This position is based in Rosemont, Illinois and is open to applicants who are able to commute weekly to this office.

AAOS requires all employees to be fully vaccinated against COVID-19. An applicant(i) who is disabled or who has a qualifying medical condition that contraindicates a COVID-19 vaccination, or (ii) who objects to being vaccinated on the basis of a sincerely held religious belief, observance or practice may request a reasonable accommodation. This determination will be made on a case-by-case basis and in accordance with applicable law and public health guidance. Any medical information concerning an applicant's disability will be treated as a confidential medical record in compliance with applicable federal, state, and local laws. Exemptions from the vaccine policy may also be provided to fully remote positions that do not involve any business travel or in-person work activities.