Job description
At EF Ultimate Break, we give anyone 18-35 an opportunity to transition from tourist to traveler. We do more than help people get a stamp in their passport, our guided tours encourage them to step outside their comfort zone, create forever friendships, immerse themselves in unfamiliar places, expand their mind through new cultures and come home with a changed perspective of the world. WARNING: working at Ultimate Break, may inspire your own desire to see the world, good news is- we’ll help with that.
The Opportunity
Do you thrive in a fast-moving sales environment, yet also love coaching individuals to help them achieve success? Have you thrived in a sales management role and you’re ready to take the next step? If so, we’d love to talk to you about the role of Group Sales Manager of Ultimate Break.
As Manager of Group Sales with Ultimate Break you will be at the forefront of an organization that is shaping the global perspective of passionate travelers. In this position, you will play a pivotal role in one of the fastest growing portions of Ultimate Break’s business. Your group sales team is responsible for the prospecting, proactive outreach and account management of a large number of leads and will work directly with group leaders to optimize sales for their trip.
As Groups Manager, you will inspire and motivate your team of salespeople—focusing on helping them manage their sales pipeline and exceed sales targets in a hybrid office environment. Additionally, you’ll work closely with internal stakeholders to coordinate operational activities, constantly seeking ways to streamline and improve the process. Lastly, in collaboration with the Senior Sales Director, you will develop and execute a growth roadmap for the groups department.
You will report to the Senior Sales Director, who will be your coach and mentor, developing you into a sales leader in the organization. You will work collaboratively across departments, working especially closely with our marketing, finance and customer service teams. You will be responsible for sales strategy, team structure, systems integration and internal communication as it relates to the and groups sales programs.
Responsibilities
- Lead the develop and drive the execution of the group sales strategy
- Manage and hold the team accountable to individual and team sales goals
- Coach sales staff on pipeline management and reporting
- Mentor your team on their sales process and call quality
- Partner with Senior Sales Director on communication with other departments within Ultimate Break
- Day-to-day management of the teamincluding time off and travel schedule
- Collaborate with marketing to create effective strategies to drive the growth of our groups programs
- Partner with operations and customer service teams to streamline the booking process and optimize revenue opportunities groups customers
- Work with the finance team on pricing and inventory decisions as well as to identify and exploit revenue opportunities
- Develop outside sales and lead generation strategy to accelerate growth of our on-campus and other guerrilla marketing activities
- Assist in the hiring and onboarding process
Requirements
- 3+ years experience in management
- Proven track record of displaying leadership skills and forward thinking
- Self-motivation and self-direction is essential
- Passion for motivating others to achieve success
- Ability to create a plan and strategy to maximize results
- Proven success building strong relationships and leading by example
Why You’ll Love Working Here: Perks, Benefits and Earning Potential
Work in our North American Headquarters where you’ll enjoy comprehensive professional development, frequent social programming, and employee-run social groups (including our “EF-finity” groups).
In addition, you can expect:
- Paid International Business Travel opportunities
- Eligibility for our Workplace Flexibility Program: Allowing staff flexible work up to two days per week, after your initial onboarding.
- Commitment to professional growth: robust monthly calendar of trainings, workshops and TED Talk style sessions
- Three weeks paid vacation your first year (four weeks starting in year two), in addition to 10 paid holidays
- 25% company match on your 401(k)
- Market-leading medical, dental and vision coverage, along with life and disability insurance
- EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Discounts at local venues and businesses
About EF Education First
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.
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