Loyalty Program Representative

Full Time
St. Louis, MO 63125
Posted
Job description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!


What does River City Casino & Hotel have to offer?

  • Day 1 medical, dental, & vision benefits!
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, & more.
  • Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
WE LOVE OUR WORK.:
As a Loyalty Program Representative, you will:
Shift: 3:30PM-12:00AM and 3:00PM-11:30PM Pay: Starting at $15.50

  • Encourages customers to use the mychoice card, explaining the advantages of the card, as well as promoting the usage.
  • Helps coordinate mychoice promotions and assists with marketing promotions and special events as needed.
  • Reports and completes documentation as requested.
  • Maintains courteous and outgoing attitude with both in-house and public contacts.
BRING US YOUR BEST.:
  • High School Diploma or equivalent preferred; Associate degree a plus.
  • Minimum six (6) months of customer service or related experience required; some supervisory experience preferred.
  • Must have excellent written and verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Strong computer skills required; must be proficient in Microsoft Office applications.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer
STARTING SALARY: Starting at $15.50 per hour

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