Job description
Healthcare Consultants is searching for a qualified Admissions Coordinator/Marketing Department for a client in the long-term care industry.
Responsibilities:
- Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
- Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary.
- Make external sales calls on target market in order to execute facility Marketing Plan and achieve census and quality mix goals.
- Work with the Administrator to identify and develop an Admission Support Team, to include Administrator, department heads, etc. This team will process admissions paperwork, ensure appropriate payor source, conduct tours, etc.
- Maintain a close working relationship with the Director of Nursing and the Business Office Manager to ensure appropriate and efficient decisions about prospective admissions.
- When admissions determinations are made, communicate with nursing and housekeeping about appropriate room and bed selection, as well as special needs of new admits to staff to facilitate a smooth transition.
- Confirm that the Admissions Support Team obtains appropriate admission paperwork and signatures from residents or responsible parties prior to each admission.
- Lead development of a Public Relations campaign, to include media contacts, press releases, event management, etc., that would extol the virtues of the facility to the local community.
- Manage ancillary marketing programs to include On-hold marketing, web page development, e-referral, and other company initiatives.
- Maintain a working knowledge of Federal and State regulations and reimbursement (Managed Care, Medicare, and Medicaid).
Requirements/Qualifications:
- Bachelor’s degree in Marketing, Business Administration, Communications, or related field preferred. Equivalent related work experience may be acceptable.
- Two (2) or more years’ experience in a sales/marketing position with a proven track record of success; healthcare experience a plus.
- Demonstrated ability to understand and promote technical information (i.e. clinical outcomes, data points).
- Effective verbal and written English communication skills.
- Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
- Ability to communicate at all levels of organization and work well within a team environment in support of company objectives
- Ability to work with minimal supervision, take initiative and make independent decisions.
- Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.
Benefits/Perks:
- Medical
- Dental
- Vision
- Life Insurance
- 401K
- Daily Pay
- Referral Bonus
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