Job description
Reports to: FBO Manager
Job Duties and Responsibilities:
- Promote flyADVANCEDs commitment to exemplary service and quality by the successful execution of the duties assigned.
- The first priority of a Line Service Technician is to greet, park, tow, move and marshal aircraft arriving or departing ramp area.
- Provide pre-arrival, arrival, and departure assistance for flight departments and passengers visiting our FBO.
- Provide shuttle service for passengers/crew as required.
- Provide coffee and water service as requested.
- Fuel aircraft as requested.
- Assist passengers and/or crew with baggage/cargo as needed.
- Assist with general cleaning and cleaning of debris from ramp, building and customer areas.
- Assist with wing-walking duties as required
- Operate radios for advisory and non-flight services.
- Comply with company policies related to customer service standards and airfield procedures including safety and security.
- Assist with customer service duties as required. Accurately process and record all credit card, check, and cash sales/purchases, which include issuing a receipt.
- Assist with general cleaning and cleaning of debris and snow removal from ramp, building and customer areas.
- Perform other duties as assigned.
1. Must possess strong interpersonal and verbal skills.
2. Must be courteous and conscience of client needs.
3. Must be able to work in various weather conditions; such as snow, sleet, rain and hot/cold temperatures.
4. Must have a valid state issued drivers license.
5. Must have a high school diploma or GED equivalent.
6. Excellent communication skills, with customer-friendly attitude.
7. Previous experience highly preferred.
8. Must be able to lift up to 50 lbs.
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