Type of Work: Full time, remote/virtual

Start: 07/25/2022

Pay: $70,000-$73,000/yr

PTO/ HEALTH DENTAL VISION/ 401K/ PAID HOLIDAYS

Description:

• Responsible for providing guidance to members and program staff regarding psychosocial barriers to managing health conditions.
• Makes outbound telephone calls to members to provide health coaching and consultation.
• Assists participants to change self-efficacy behaviors and to locate and access intrapersonal, family and community resources that will make it easier to manage their health.
• Provides consultation to staff members regarding methods and approaches to help participants recognize and overcome psychosocial barriers to better health.

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  Requirements:
• Requires an MS in Social Work or related behavioral health field
• 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current INDIANA license as a Clinical Social Worker (LCSW) or LMHC required.
• Relevant call center and/or health care specific professional experience preferred.

Required Competencies / Knowledge / Skills:

• Proficient with Microsoft Office, including Outlook, Word, and Excel
• Sensitivity to and experience working within different cultures
• Good interpersonal skills
• Ability to work independently and within a team environment
• Ability to identify problems and opportunities and communicate to management
• Developing knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices
• Demonstrate compassion, support and collaboration with members and families
• Comfort with asking pertinent questions
• Ability to work in a fast-paced environment
• Ability to demonstrate and promote ethical conduct
• Ability to develop positive relationships with all stakeholders
• Awareness of community & state support resources
• Organized, detail-oriented and conflict resolution skills
• Ability to keep composure and professionalism during times of high emotional stress
• Ability to maintain confidentiality and act in the company’s best interest