Job description
US Let us invest in you. The Sterling Group, Inc. is a family-owned vertically integrated real estate investment firm started in 1976, specializing in multifamily housing and self-storage facilities. Our company includes development, construction, property management and investment management. Our CEO, Larry Swank, and President, Lance Swank, are involved daily and work closely with over 350 colleagues in multiple states throughout the Midwest and Southeast.
YOU Are you built for this opportunity? We are looking for calculated risk takers who want to be part of this kind of environment. We need people who can quickly change direction and make wise decisions, but are not afraid to jump in. We want people who bring experience and want an experience.
Our IT Support Specialists are primarily responsible for the following:
- Provide user support for all computer hardware, software and applicated related problems at remote sites and corporate location
- Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions
- 25-50% Yardi support and 50-75% application support
- Led by the IT Director
- Perform all the above and other duties as assigned in accordance with applicable laws and company policies
Don’t sell yourself short. Our IT Support Specialists must have the following qualifications:
- Bachelor’s degree preferred, High School Diploma or G.E.D required
- Possess 2 years’ previous PC support experience preferred
- Prior property management, customer support, helpdesk, and/or association industry experience preferred
- Strong technical, analytical, communication and customer service skills required
- Must be able to define and direct coordinated processes to provide high quality systems, communication infrastructure and technology support to the enterprise
Schedule: Monday-Friday 8:00 am - 5:00 pm
WE Together, we can help develop a great career for you. Sterling’s benefit package includes health, vision, dental, EAP, 401k, group life insurance and a variety of supplemental insurance options, in addition to vacation and holiday pay. We are also committed to rewarding our colleagues through a variety of recognition programs and career-developing opportunities. Plus, you can receive advanced training in your chosen profession.
DO Consider managing your career by managing our communities. We reward talent and outstanding effort through competitive salaries and benefits, career building training programs and more. You will be constantly involved, receiving feedback, being coached and mentored and given credit where credit is due. Experience how working in an environment where your opinion counts can take you to a whole new level of your career.
Benefits available to Full-time employees at 60 days with a medical plan option as low as $25.00 per month!
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