The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Production Support Services section. Req.171840

This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.

Louisiana is a State as a Model Employer for People with Disabilities.

This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Operator 1 (TS-304), IT Statewide Operator 2 (TS-305), IT Statewide Operator 3 (TS-306) or IT Statewide Operator 4 (TS-307) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Operator 4 is $59,946 . Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting, please contact:

Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.gay@la.gov

MINIMUM QUALIFICATIONS:
No experience or training is required.

FUNCTION OF WORK:
To use enterprise information technology equipment and/or systems to support statewide print, mail, computer console or batch production functions.

LEVEL OF WORK:
Entry.

SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED:
None.

LOCATION OF WORK:
Division of Administration, Office of Technology Services.

JOB DISTINCTIONS:
Differs from other IT Statewide jobs by the presence of using enterprise information technology equipment and/or systems to support statewide print, mail, computer console or batch production functions.

Differs from IT Statewide Operator 2 by the absence of independence in performing basic tasks in support of statewide print, mail, computer console or batch production functions.

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

50% Independently operates printing equipment according to established procedures to produce materials consistent with established standards for printing. Ensures compliance with procedures and standards through continuous quality assurance and reporting. Participates in efforts to improve operational outcomes by identifying and raising to management any deviation in production from established standards. Remains abreast of such standards and procedures.

20% Collaborates with a team of agency personnel to operate advanced production mail handling equipment on a 24/7 basis. Operates simple or complex information technology equipment serving electronic or otherwise automated job tracking and audit logging functions, maintaining compliance with all agency policies, procedures, and operating agreements.

20% Receives and provides instruction to other agency personnel as a team leader, independently operating a work cell consisting of one or more production printing or mail preparation machines, as assigned by a supervisor.

5% Participates as directed in agency continuing education, training, and cross-training initiatives to continually improve personal and team performance outcomes.

5% All other duties assigned.