Job description
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.
Primary Purpose
Parkland Community Health Plan’s (PCHP’s) IT Project Manager is responsible for leading, managing, and driving the implementation of a variety of technical projects for PCHP’s Information Technology and Business Intelligence Teams. The IT Project Manager will coordinate with PCHP’s internal and external stakeholders to ensure the success of our projects.
Minimum Specifications
Education
- Bachelor’s degree in computer science, management information systems, information technology, business, or related discipline is required.
Experience
- Five (5) years of experience managing technical projects and teams.
- Five (5) years of experience using Microsoft Project or related project management tool.
- Three (3) years health care related experience or equivalent education and experience.
- Experience managing both small and large projects in a high-tech development environment with multi-functional teams.
- Experience as a Technical Analyst (writing business and technical design documents) is preferred.
- Experience in major and minor release management is preferred.
- Experience at a managed care organization is preferred.
Equivalent Education and/or Experience
- May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
Certification/Registration/Licensure
- PMP and/or Scrum Master Certification preferred
Skills or Special Abilities
- Expert knowledge of both Agile and traditional project management principles and practices with the ability to blend them together in the right proportions to fit a project environment.
- Strong understanding of system development lifecycle.
- Thorough knowledge of advanced concepts and basic operating principles of data communications and information systems hardware and software.
- Proficiency with Microsoft Office Project, Excel, Word, Visio, PowerPoint, and Outlook.
- Ability to resolve competing high-priority requirements.
- Ability to prepare project schedules, budgets, and reports.
- Outstanding verbal and written communication skills with the ability to communicate clearly to all levels of the organization.
- Ability to lead and motivate teams, build consensus, facilitate working sessions, and negotiate solutions and alternatives.
- Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
- Excellent time management and organizational skills with the ability to handle multiple projects in a timely and accurate manner and to keep projects on track and within budget.
- Ability to gather business requirements, and act as a liaison between the business users and the technical team.
Responsibilities
- Responsible for leading projects for the IT, Data Warehouse, and Reporting Teams.
- Creates and maintains project schedules using various tools such as MS Project and Excel.
- Identifies issues and risks, develops, and drives intervention strategies, and escalates as needed.
- projects and status with internal and external stakeholders.
- Drafts project scopes and governance documents and orchestrates change management processes as needed.
- Leads and motivates teams, delegates task, builds consensus, and facilitates working sessions.
- Schedules and facilitates meetings, creates agendas, and documents meeting minutes.
- Oversees validation of project deliverables.
- Reports project status, project variances, and completion targets.
- Maintains a favorable working relationship with all project stakeholders to foster and promote a collaborative, cooperative, and harmonious working climate.
Job Accountabilities
- Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of PCHP.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
- Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and customer requirements. Seeks advice and guidance as needed to ensure proper understanding.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.
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