All staff employed by the OIC must be fully vaccinated against COVID-19 as a condition of employment. Staff precluded from vaccinations due to medical conditions and/or sincerely held religious beliefs will have opportunity to engage with Human Resources to explore reasonable accommodation. Applicants or candidates being considered for employment shall not share their vaccination status with hiring managers or interview panels. Proof of vaccination will be verified on your first day of employment by a member of the Human Resources Department. This recruitment will remain open until the position is filled. The agency reserves the right to make a hiring decision at any time after the initial screening date on November 15, 2022. It is in the applicant's best interest to submit materials as soon as possible.

OIC CAREER OPPORTUNITY
The Office of the Insurance Commissioner’s (OIC) Investigations Unit is seeking a motivated and qualified individual to fill a permanent Investigator 3 position. This position is assigned to the Legal Affairs Division, located in our Tumwater office.

As a Senior Investigator, this position is responsible for investigating suspected violations of Title 48 RCW and Title 284 WAC and related laws and regulations involving licensed and unlicensed entities and individuals operating throughout the State of Washington. The incumbent of this position will conduct complex regulatory investigations involving various types of fraud, negligence, illegal inducements, unauthorized and unlicensed activities. Case complexity varies widely, but the incumbent will have the opportunity to work closely with our Insurance Enforcement Specialists in issuing charges and enforcing them through the administrative hearings process.

If you're interested in a dynamic career that protects consumers' interests and promotes a healthy business environment in this state, please apply and become part of our dynamic team.

This recruitment may be used to establish a qualified pool of candidates for Investigator 3 vacancies in the next sixty days.

AGENCY PROFILE AND VALUES
The Office of the Insurance Commissioner OIC) operates under the direction of the state's Insurance Commissioner, a statewide elected official. Our mission is to provide consumer protection and regulation of the state's insurance industry.

With a workforce of approximately 265 employees, we are one of the smaller state agencies in Washington state government and are fortunate to have a stable funding source that does not rely on the state's general fund.

Because we are a small agency, you will truly get a chance to understand the 'big picture' of what we do and why we do it. You will also have a chance to get to know your co-workers.

We challenge our employees to continuously improve the way we do business and to meet and exceed the needs of our customers.

To learn more about this agency, we invite you to visit our website
at http://www.insurance.wa.gov/ and listen to our employees talk about why they love working here.

BENEFITS OF WORKING FOR OICAs an eligible state employee, Washington State offers:

• 
  An outstanding benefits package and retirement plans.
• Training and development opportunities, including tuition reimbursement.
• Program for Public Service Loan Forgiveness (if applicable)
• Free parking at our main office in Tumwater.
• A stable funding source that does not rely on the state's general fund.
• The fulfillment of public service.
• Excellent work-life balance.
• Flexible work schedules and telework opportunities.
• Commitment to diversity in the workplace and support one another with respect and trust.
• Free Thurston County Intercity Transit STAR pass for public transportation.

Reporting to the Investigations Supervisor, this position is responsible for performing independent regulatory investigations of OIC license and unlicensed insurance producers, agencies, insurers, and other entities. Duties will include, but are not limited to:

• 
  Write investigative plans for assigned investigations by independently reviewing the allegation(s), consulting the appropriate statutes for elements of the legal offense(s) and document steps to determine the facts of the case.
• Conduct independent regulatory investigations of OIC licensed and unlicensed individuals and/or entities in accordance with OIC policies and procedures, and applicable state and/or federal laws.
• Be an effective interviewer, having strong interpersonal skills, ability to be fair and objective, able to direct interviews toward relevant facts and professional in conduct and demeanor.
• Prepare clear, concise, and understandable final written reports at the conclusion of the investigation.
• Assist Insurance Enforcement Specialists (staff attorneys) in the review and prosecution of the cases investigated and obtaining any additional information as requested.
• On an as needed basis, travel will be required throughout Washington State to conduct field interviews.

Required Qualifications of this position include:

• 
  Two years as an Investigator 2 with a Washington state governmental agency.

• Five years of experience conducting regulatory, administrative, or criminal investigations. * (Experience is defined as interpreting and applying state or federal statutes, conducting interviews, gathering and presenting evidence, and preparing written investigative reports, obtaining sworn statements or declarations from witnesses or subjects of an investigation and conducting multiple independent investigations simultaneously).

• Four years of experience conducting regulatory, administrative, or criminal investigations (experience is defined above*) AND an Associate's degree (2 years of college).

• Three years of experience conducting regulatory, administrative, or criminal investigations (experience is defined above*) AND a Bachelor's degree or higher.

• Basic skills in Microsoft Word and Outlook.

• Bachelor's degree from an accredited college or university.
• Investigative experience involving the insurance industry, at the retail or compliance level.
• Familiarity with Title 48 RCW and WAC 284.
• Formal training in victim, witness, subject interviewing techniques and procedures (e.g. John E. Reid & Associates).
• Qualifying investigative experience performed within the past three years.
• Experience in reading, analyzing, and interpreting complex agreements and contracts; especially insurance contracts and agreements.
• Certified Fraud Examiner credential.

How to Apply: Applications for this recruitment will be accepted electronically. Please select the large green "apply" button at the top of this announcement. If you have not done so previously, you will need to set up an account profile.

Please provide three (3) professional references on your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified, and documentation may be required.
Applications with comments such as "see attachments" or "see resume" in the supplemental question responses will be considered incomplete.
General suggestions for creating a good application:

• 
  Read the job posting very carefully. Find out as much as you can about the position.
• Make sure you are very diligent in following all the application instructions. Include all requested documentation.
• Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications.
• Carefully read each of the supplemental questions and respond completely to each one. Pay attention to each component of the question, providing examples, and thoroughly describing when and where you achieved the experience. Detail the types of work you performed, the work products, etc., to demonstrate 'how'.
• Specifically include all your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained experience or skills.
• Make sure your application reflects your best writing.

• This position is represented by the Washington Federation of State Employees (WFSE).
• If a degree or other credentials are listed by the candidate, proof will be required at the finalist stage. Candidates are encouraged to pre-plan for this. University degrees must be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with Investigator 3 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer. Auxiliary aides and services are available upon request to individuals with disabilities. Please contact the recruiter listed above.
• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
• For general questions regarding applying for jobs, contact the recruiter or careershelp@des.wa.gov.