Job description

Our rapidly growing law practice is seeking a full-time BILINGUAL (Spanish/English) legal intake / marketing specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, help plan events and preform quality control checks on law firm’s social media proofs. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

Legal Intake Specialist Responsibilities

• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
• Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
• Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
• Proofreading campaigns, products, emails, ad, websites, print materials and other documents
• Review documents for grammar, spelling, and style
• Communicate effectively with the writers and other staff to ensure documents meet all company guidelines
• Fact-check dates and other statements for accuracy
• Confirm all submitted writing is original
• Ensure text meets tone and character count outlined by company policies
• • Make corrections and suggest edits to the document

Legal Intake/ Marketing Specialist Qualifications

• Full writing, reading, and speaking proficiency in Spanish and English is a nonnegotiable requirement
• High school diploma or equivalent required; Bachelor’s degree preferred
• Previous customer service or sales experience preferred
• Possesses outstanding communication skills and sense of empathy
• CRM and case management software experience a plus
• Proficiency with Microsoft Office products, especially Microsoft Excel
• Solid data entry, spreadsheet management, and computer skills
• Previous legal experience a plus

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Bellflower, CA 90706: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Marketing: 1 year (Preferred)
• Intake: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: One location

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