Instructional Designer I/II
Job description
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
- Military Times 2022 Best for Vets Employers
- Yello and WayUp Top 100 Internship Programs
- Forbes® 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work For®
- Fortune Best Place to Work for Financial and Insurance Services
- Computerworld® Best Places to Work in IT
- Ripplematch Campus Forward Award – Excellence in Early Career Hiring
Basic Purpose
Responsibilities
- Advise and assist trainers on course evaluation results
- Collaborate with others to plan and design courses and curricula; ensure accuracy of content and test multimedia elements
- Conduct needs assessment on request from business unit management to provide customized training or individual guidance to improve and develop performance
- Create and edit new LMS learning activities; set up required training assignments in LMS; create custom LMS reports
- Create dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free work
- Design and use quantitative and qualitative methods and metrics to determine if knowledge transferred effectively and/or the desired behavior change occurred after training
- Develop and test course content, training games, graphic designs and other technology driven products
- Develop classroom, on-line and/or independent learning program content that transfers knowledge effectively and brings about desired behavior change
- Develop instructional strategies and courses for a business unit and/or cross-company products and skills
- Evaluate the effectiveness of courses, learning products and delivery methods to ensure that the desired learning objectives and goals are achieved
- Involved in instructional design project teams with multiple deliverables, significant risk and complexity
- Measure return on training investments by evaluating programs/materials to ensure that the desired learning objectives and goals are achieved
- Provide information about new or advanced instructional theories and tools to other designers and/or trainers
- Select most effective instructional approach including a blend of instructor-led and/or self-directed techniques
- Select, modify, or establish a design and development model appropriate for a given project; analyze learning needs to assist in establishing learning objectives
- Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans
- Train internal team members on effective use of classroom materials including ILT and VILT and environments
- Validate and integrate feedback, assessments and course evaluations into current and new training course content and/or delivery vehicle
- Conduct presentations for various groups including executive leadership
- Develop and implement change management solutions
- Lead, guide and mentor less experienced staff
- Perform other duties as assigned
Qualifications
- Bachelor's Degree in Education, business, communication, behavioral sciences, training development or related field or the equivalent combination of training, education, and experience
- Ability to adapt to fluctuating work-flow
- Ability to compile, organize and present information clearly and concisely
- Experience in working and participating in cross-functional, multi-dimensional teams and projects
- Significant experience in evaluating the effectiveness of courses and learning products and delivery methods
- Significant experience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven products
- Advanced knowledge of instructional design to develop courses for products, processes and/or skills
- Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources
- Advanced organizational, planning and time management skills
- Advanced research, analytical, and problem solving skills
- Advanced skill capturing and translating processes and requirements into easily understood terms
- Advanced skill in assessing departmental/branch training needs and researching topics for course development
- Advanced skill in building strategic and execution-focused plans and alliances with partner leadership
- Advanced skill interacting tactfully and effectively in difficult situations
- Advanced skill to successfully influence, lead and/or guide others towards goals
- Advanced verbal and written communication skills
- Effective database and presentation software skills
- Effective skill collaborating with various external and internal technical and/or functional contacts
- Effective skill communicating with all levels within an organization
- Effective skill guiding and training less experienced staff
- Effective word processing and spreadsheet software skills
Desired
- Significant experience in multi-media training
- Advanced knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $31.00 - $48.50 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 05/19/23
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.
#LI-Hybrid
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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