About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

What You’ll Do

• Provide general administrative support to the Discover Global Mobility & Immigration team, including the coordination of daily activities, service delivering and reporting.

• Responsibilities may include the day-to-day partnership with multiple stakeholders including Talent Acquisition, HR consultants, candidates and employees to advise on immigration laws, requirements, timeframes, and Discover provided immigration and relocation services.

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Provide daily immigration support to external and internal stakeholders across all business units and apply subject matter expertise on complex immigration issues

• Support immigration processes, policies, and protocols that may include NIV and IV program and projects; Assist in resolution of case-specific concerns/issues

• Prepare and maintain USCIS/DOL compliance documents; Assist with preparing documentation related to revised processes and procedures

• Serve as the administrator of the Flexible Work Arrangement program for sponsored-employees

• Review and maintain employees’ records and reports

• Assist with required immigration postings online and on-site, including tracking, filing and record-keeping

• Create, organize, and maintain electronic documents, databases and file systems for audit compliance and tracking support

• Responsible for managing the general Immigration inbox and responding to simple inquiries or escalating as needed

• Process vendor invoices

• Other tasks as assigned

Qualifications You’ll Need

The Basics

• Bachelor’s Degree

• 4+ years of experience in handling complex immigration cases

• Deep knowledge of U.S. employment-based immigration visas, regulations, and permanent residency process (example visa types L-1, H1-B, TN, EB-2, EB-3, F-1 OPT, J-1, PERM) and experience reviewing case facts to determine the optimal filing type

• High level of customer service skills and a successful history of partnering and developing working relationships with all levels of clients and stakeholders (talent acquisition, HR partners, business leaders, candidates)

• Self-organized, strong implication-thinking skills, problem-solving ability, and detail oriented to ensure accurate information is submitted and timelines are managed

Bonus Points If You Have

• GMS Certification

#LI-EB1

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.