Supports the reception area of the Administrative Services Building, providing excellent customer service to employees and visitors of Human Resources, Payroll and Surplus. Performs other duties as assigned.

50% - Essential - Customer Support and Liaising: Welcomes guests and fosters a positive environment by answering questions, checking-in guests for appointments, and notifying staff of appointments. Serves as liaison coordinating assistance between ASB staff and employees, students, and guests. Monitors phone calls, provides information and routes calls as needed.

30% - Essential - Administrative Support: Assists with distribution of paper checks, service pins and certificates. Collects and receipts monies, completes forms and special projects. Assists disbursement staff by distributing departmental vendor checks. Manages incoming and outgoing mail. Sorts and delivers all incoming mail to responsible HR staff, teams, and other ASB departmental units.
Processes employment verifications (that do not require researching personnel files) from external and internal sources and updates the central log when complete. Assists HR Service Representatives with completing I-9 forms; maintains a log of calls, walk-ins, etc for the front desk by service type.

15% - Essential - Scheduling and Safety: Coordinates use of conference rooms and schedules meetings for Clemson employees and external visitors through online scheduling system as requested. Analyzes and evaluates difficult situations using discernment for appropriate action to maintain a safe environment. Maintains the professional appearance of the front lobby area and ensures security protocols are followed.

5% - Essential - Financials:
Orders supplies using BuyWays. Ensures appropriate account string is used for specific HR units. Enters invoices to pay and items to purchase into BuyWays. Enters requisitions for payment, invoice and receipt against original invoice on correct payment form.

A High School Diploma and work experience that is directly related to the area of employment.

A Bachelor's Degree may be substituted for the related work experience.

Bachelor's Degree

1 or more years of directly related work experience.

JOB KNOWLEDGE
Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations

SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

80% - Sit (stationary position) for prolonged period
20% - Walk or move about
100% - Communicate, converse, give direction, express oneself
20% - Extends hands or arms in any direction
20% - Perceive, observe, clarity of vision

No Work Conditions

Standard Hrs: 37.5; Expected Salary Range ($ 29,061.00- $ 37,000.00)

Clemson, SC

1/26/2023

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.