Job description
When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Hotel:
Normal Marriott
Housekeeping Associate - Laundry
Full time
Grow your career in hospitality with Marriott Hotel and Conference Center located in Normal, Illinois! It is our pleasure and commitment to foster an environment of mutual respect, inclusion of all cultures, collaborative teamwork, and create a sense of belonging for all associates. We strive to be better today than we were yesterday through our perseverance. We encourage innovation by listening to our associates. We are sincerely passionate about creating a lasting and memorable associate experience, each and every day. We recognize and reward associates that provide excellent service that exceed our guests expectations during their stay. Atrium Hospitality ranked #1 in customer satisfaction among third-party hotel management companies in the J. D. Power's 2021 Third-Party Hotel Management Guest Satisfaction Benchmark. We are a growing industry leading hotel management company where your contribution leads to success for the company and growth opportunities for you! We are located in the heart of Uptown Normal, offering unparalleled access to many nearby attractions, including Illinois State University, the Childers's Discovery Museum and Anderson Aquatic Center.
Normal Marriott offers a comprehensive total compensation package that includes competitive wages, free parking, hotel discounts, a variety of health insurance options, dental, vision, short and long term disability, accident and critical illness insurance, health savings account, flexible spending accounts, employer paid life insurance, paid sick time off, vacation time off, paid floating holidays, and a 401k retirement plan with an 50 % employer match.
Come join us today to start your hospitality career!
Primary Purpose:
The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.
Work Performed:
The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:
- Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
- Removal of all used and unused linen/terry from room
- Disinfect all high touch surfaces and unused amenities
- Clean bathrooms
- Clean glass and mirrors, dust and polish furniture and equipment
- Replace burned out light bulbs
- Remake beds with clean linens
- Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
- Empty wastebaskets and transport other trash and waste to disposal areas
- Clean rugs, carpets upholstered furniture and draperies;
- Ensure usage of approved cleaning chemicals;
- Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;
- Maintain cleanliness and organization in all work areas;
- Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;
- Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;
- Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;
- Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;
- May be required to train newly hired associates and support on-going performance development;
- Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;
- Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;
- Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
- Any and all other work as required to complete the primary purpose of the position.
Preferred
Prior Experience:
Previous hotel housekeeping or other applicable cleaning experience
Prior customer service experience
Preferred
Education:
High school diploma or equivalent
Physical:
Able to lift a minimum of 50lbs occasionally and 20lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible towork dayshifts, early mornings, evenings, nights, weekends and holidays
________
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.
Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.
Notice of candidate Privacy Rights: http://https://atriumhospitality.com/privacy-policy/
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