Job description

Summary
The primary function of a Guest Room/Housekeeping Attendant is to support the success of the hotel by providing the guests with a safe and clean environment both in the guest rooms and public space. This is accomplished by meeting the expectations set forth management and the hotel’s brand. This Guest Room/Housekeeping Attendant is integral to keeping guest safe by using appropriate cleaning measures; to keeping the environment clean and welcoming through diligent cleaning of guest rooms and common areas; and to making guest feel welcomed and comfortable through successful, helpful, and friendly guest interaction.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Along with complying with all laws, company policy, brand standards, the following are the Essential Functions of this position:

1. Complete all Hospitality, brand, and departmental/position training.
2. Treat all co-workers with respect, dignity and in accordance with Duke Hospitality’s culture of: Everyone Matters.
3. Treat all vendors with respect, dignity and in accordance with Duke Hospitality’s culture of: Everyone Matters.
4. Treat all guests and customers with respect and dignity and in accordance with Duke Hospitality’s culture of:

Everyone Matters, and be empowered to guarantee their total satisfaction.
5. Maintain a professionalism at all times.
6. Ensure all transactions with guests are handled legally and ethically.
7. Maintain security and control over assigned rooms keys and room access.
8. Maintain a clean and neat appearance at all times. (Uniforms to be provided).
9. Stock a housekeeping cart daily, sometimes more than once a day, with adequate supplies needed to clean assigned rooms.
10. Notify supervisor or manager when there is a shortage of supplies in advance of immediate need.
11. Arrive to assigned area at scheduled time prepared to clean assigned area.
12. Perform daily duties of cleaning guest rooms, guest bathrooms, public space, public bathrooms; change bedding

(bedspread, sheets, mattress pads, blankets, pillow covers, etc.); dust all areas of the guest room and guest bathroom; clean guest bathroom (including sinks, bathtubs, showers, and shower curtains/doors.

13. Assess light fixtures, television, remotes, radio, food preparation equipment, and heating/cooling units for proper operation and notify appropriate team member/manager if any of these items need attention.

14. Vacuum guest room and public space carpets.
15. Maintain a clean and well-organized cleaning cart.
16. Maintain the equipment used to perform the job duties and notify the supervisor or manager immediately of any damage or malfunction beyond daily wear-and-tear.
17. Maintain up-to-date, accurate, and clear reports for each room and area cleaned including vacant/occupied status, clean/dirty status, out-of-order status, do not disturb status, bolted doors status, etc.
18. Perform periodic deep cleaning as assigned.
19. Ensure the room is up to brand and Duke Hospitality standards as trained.
20. Turn in all articles left in guest rooms to management immediate as “lost and found”.
21. Maintain safe working conditions and follow all safety and procedural rules and take immediate corrective action to when required to improve and laps in working conditions.
22. Ensure the safety of yourself, coworkers, and guests and their belongings.
23. Communicate all problems and unusual manners related to employee and guest safety to management immediately.

Guest Room/Housekeeping Attendant
JOB DESCRIPTION

24. Ensure all appliances in a guest room or in public areas are set to correct settings for guest comfort and hotel efficiency.

All of the above duties should be performed in a timely and effacement manner in accordance with established company policies and procedures to achieve the overall success and objectives of this position.

Competencies

1. Professionalism
2. Communication
3. Attention to Detail
4. Ethical & Moral
5. Adherent to Standards

Supervisory Responsibility
At present, this position has no supervisory responsibilities.

Work Environment
This job operates in a hotel environment.

• A required uniform that will be provided. Maintaining and keeping these uniforms cleaned is your responsibility.
• Working in guest rooms at varied temperatures is to be expected.
• This work is performed generally indoors, but occasional outdoor duties may be assigned.

Physical Demands
This position is physically demanding. Bending down, lifting, squatting, pushing, and other physical demands are required in this position. The weight of objects performed while bending, lifting, squatting, pushing, etc. could be up to or exceed 50 lbs. The position might also require ascending and descending stairs. Accepting this job indicates you understand these physical demands and are able to complete the essential functions of the job that required these physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work
This is an hourly position (full time and part time). There is no guarantee of hours and there is no obligation to schedule you a certain number of hours or provide a set or defined schedule. This position is scheduled when and as needed based on need.
While wee desire the best work/life balance for our team, longer/different hours may be required to completed the above functions. Conversely, we also offer an aggressive and flexible PTO plan for full-time employees only. You can be scheduled weekdays and weekends. Most often you will be scheduled starting in the mornings through the afternoon, but longer or later hours may be scheduled based on needs. You are expected to complete all assignments before departing your scheduled shift daily. Any over-time hours worked must be approved by the General Manager of the property.

Preferred Education and Experience
An experienced candidate with the above-mentioned skills and competencies is preferred.

Job Types: Full-time, Contract, Temporary

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Conyers, GA 30013: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.