Job description

The Holiday Inn & Suites in Rothschild is actively seeking a reliable full-time and part-time Front Desk Agents to ensure our guests are welcomed and taken care of from the start. Do you have experience in the hospitality industry? Would you like to work with a great team of hardworking people? Do you want to work for a company that values you and appreciates your contributions? If so, please read on!

This morning, evening, or night shift receptionist position earns a competitive wage of $15/hour. We provide fantastic benefits and perks, flexible schedules, health insurance, employee discounts and paid time off starting day one. If this sounds like the right opportunity in the hospitality industry for you, apply today!

A DAY IN THE LIFE OF A FRONT DESK REPRESENTATIVE

As a Front Desk Receptionist, you are the face of hospitality. You enter reservation information into our hotel booking system and warmly check guests in or out when the time comes. At times, you process same-day reservations and cancellations. You work to assure the highest level of satisfaction for our guests. Working closely with housekeeping and maintenance, you schedule or report any requests as needed. Leveraging your customer service skills, you accommodate special requests by guests and managers whenever possible.

You are available to our guests at all times, whether during the morning, evening, or night shift. You take charge of helping clients, complete daily cleaning checklists, and follow all safety procedures. You enjoy meeting guests, and helping them have the best experience possible at our hotel gives you a great sense of accomplishment!

ABOUT HOLIDAY INN & SUITES

As your welcoming neighbor, we offer genuine hospitality at our hotels. You’ll feel right at home with our friendly service, free WiFi, and hot breakfast served every morning. Our locations are great for groups and many also provide meeting spaces, pet-friendly rooms, and heated indoor pools. We offer comfortable accommodations and caring staff that ensure every stay is memorable.

We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Our employees take care of our guests, so we take good care of our employees! We work to ensure that our employees have a positive family-oriented environment and are set up for success!

Can you work independently? Do you present yourself in a professional and confident manner? Are you reliable and efficient? Do you have a real desire to do quality work and ensure customer satisfaction? If yes, we want to meet you!

ARE YOU READY TO JOIN OUR HOSPITALITY TEAM?

Apply today!

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lake Zurich, IL 60047: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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