Job description
Position overview:
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Additional duties of this position include answering the phone, maintaining a waitlist, sanitizing touchpoints, cleaning tables, making and delivering beverages. The above is not an all-inclusive job description.
Responsibilities:
- Greeting, seating, and escorting guests.
- Opens door for guests arriving and departing.
- Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
- Manage Wait List when the restaurant is busy.
- Providing menu recommendations and additional information.
- Delivering beverages in a timely fashion to guests.
- Cleaning and maintaining the appearance of the restaurant.
- Providing exceptional customer experience.
- Sanitizing high touchpoints i.e., menus, door pulls.
- Rolling silverware
Requirements:
- Weekends and holidays are required.
- Prior experience as a host is a plus.
- Must showcase teamwork and communication skills.
- Must be able to multitask and act quickly.
Benefits:
- 50% off meal while working
- Advancement opportunities
- 401k after one year
- Sick pay
- Health insurance for full time employees after 3 months
About IHOP
Two locations, locally owned by Susan Mendenhall in the Tri-Cities, Washington. We serve breakfast, lunch and dinner all day. World famous pancakes and a crew that treats each other like family. Come join us!
Pay: $15.74 / hour
Supplemental pay:
- Tips
Benefits:
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
Job types: Full-time, Part-time
Education: No education required
Work location: On-site
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