Hiring Zone Manager at the Jacksonville International Airport. Full-time position.
Full Time
Jacksonville, FL 32218
Posted
Job description
POSITION REQUIREMENTS:
for above and beyond service
applicable), in consultation with the AM where appropriate. Be able to resolve complex customer
service issues and escalate as required
management and LP as applicable in a timely manner
- Demonstrated selling experience in a fast paced, service-oriented retail setting; excellent
- Demonstrated ability to train, coach and mentor a team of sales associates on customer service and
- Demonstrated ability to provide supervisory guidance to a team and instill trust
- Supervisory work; significant interpersonal relationship skills
- Must be able to perform a 45- hour minimal weekly work schedule
- Put the customer first at all times (internal and external)
- Be a best in first class service role model and champion by providing on the job training & guidance to
for above and beyond service
- Foster and role model an excellent employee experience where quality & engagement are promoted
- Create and maintain good working relationships with fellow associates
- Ensure consistency of store associates' performance and deliverables through application of timely
applicable), in consultation with the AM where appropriate. Be able to resolve complex customer
service issues and escalate as required
- Maintain store appearance with respect to merchandising, housekeeping and maintenance standards
- Where required, be efficient and accurate with receiving, merchandising initiatives, product returns,
management and LP as applicable in a timely manner
- Where required, completion of store schedules and store payroll processes
- Follow company policies and procedures and maintain a safe working environment
- Key Holder (open and close store), where required
- High school diploma or equivalency required
- Minimum one year of retail or customer service experience preferred
- Ability to work various shifts in a 7/365 team orientated environment
- Excellent customer service skills and an ability to communicate effectively using the English
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