Job description
arganoNorthPoint Group is seeking passionate, motivated people to join our Oracle Cloud Managed Support organization. Whether you are a seasoned consultant, or you have spent years as a business practitioner, we want to talk to you. We are looking for people with an innovative spirit and those who want to deliver extraordinary service to their clients.
Work you will do with Argano:
- Align existing client practices and procedures with validated HCM Cloud methods to solve client needs and challenges
- Troubleshoot issues
- Propose a best practice solution to resolve challenges
- Identify business requirements and map them to the Oracle Cloud functionality
- Identify functionality gaps and develop solutions to them, through process or design
- Configure the Oracle Cloud to meet client requirements and document application set-ups
- Analyze and resolve functionality issues as well as proactively identifying long-term solutions
- Lead and present to clients and internally
- Advise clients on options, risks and any impacts on other processes and/or systems
- Manage scope and client expectations on individual assignments and in day to day activities
- Lead and support clients with the execution of test scripts
- Participate in internal forums for training, teamwork, issue resolution and innovative design
- Provide knowledge transfer to clients
- Create specification documents for technical object development
- Be leaders with a vision in the Oracle Cloud space with innovative solutions around the product
Base Qualifications:
- Module specific experience in one of the following modules: ORC Absence management, Core HR. Other modules knowledge, workflow, roles are a strong plus.
- Demonstrated experience in understanding of business practice concepts in your module of expertise
- Track record of building long-lasting relationships with your clients
- Bachelor’s Degree preferred
- 3 full life cycle Oracle HCM Cloud implementations
- Ability to understand fundamental system design and purpose
- Ability to engage effectively at the business and technical level
- Strong written and verbal communication skills
- Strong interpersonal skills
- Knowledge of challenges commonly faced by client and support teams
- Ability to work well autonomously and in a team environment
- Ability to effectively manage priorities and multiple clients
- Self-motivated and able to plan work effort and manage priorities
Bonus Qualifications:
- Oracle certified in your module of expertise
- OTBI, HDL, HSDL, BIP and FastFormula
- Ability to manage/deliver projects, including experience planning and estimating
- Validated ability to support sales as Subject Matter Expert
The base compensation range for this position is $100,000 - $200,000 commensurate with experience. Argano also offers a performance-based bonus and strong benefits package including Medical, Dental, Vision, 401K, Paid Parental Leave and Flexible Time Off.
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