Job description

SUMMARY: Accommodates guests of the hotel by performing the following duties:

ESSENTIAL FUNCTIONS:
Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Promptly and effectively deals with guest requests and complaints
Answers and routes calls as appropriate; takes guest messages with accuracy
Responsible for cash drawer contents and transactions during shift
Maintains accurate records including cash flows, registration cards, reservation cards, and property walks
Answers inquires pertaining to hotel services; registration of guests; and travel directions
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Records pertinent guest information in the pass on log
May assist in replenishing continental breakfast as needed and keeps area clean
Ensures common area/lobby is clean
Performs laundry functions as directed
All other duties as assigned

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

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