Job description

Pikopye's Town, a small-scale children's museum & premier kids party venue is hiring two Guest Experience Coordinators to start immediately at their newly added location in Lakeway.

HOURS: 2pm-7pm Tuesday - Friday [20-25 hrs a week] Closing Shift

As a Guest Experience Coordinator, your job is the most important at Pikopye's Town as you will be the first and last face the families will see from check-in to check-out. You will be representing everything the company is, a friendly, respectful and positive place.

Responsibilities are as follows (and not limited to):

• Providing excellent customer service to our clients from check in to check out.
• Giving a quick tour of our facility to familiarize our customers with our policies and procedures.
• Providing information and answering questions regarding our company and how our play-by-reservation works.
• Working with our Lead Event Planner to provide information to clients interested in private parties and events.
• Checking-out customer's purchases using point-of-sale system: Square.
• Keeping the play area and facility clean and tidy, including deep cleaning (disinfecting and sanitizing) between play sessions also before opening and closing.
• Learning opening and closing procedures including coffee brewing, retail and inventory check, etc.
• Leading specialized activities such as arts and crafts and story time during summer camps.

COMPANY PERKS:

• Yearly Summer Company Retreat (non-mandatory). 2022: Tulum Mexico / 2023: Dominican Republic-Punta Cana
• Group dinners & team building events.
• We are an employee-focused company with a family vibe.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Schedule:

• Monday to Friday

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Austin, TX 78734: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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