Job description
We are currently seeking a General Manager for our newly renovated property!
- Supervise the interviewing, hiring, training, evaluating, counseling and termination processes
- Provide support to managers in employee development
- Perform daily, weekly, and monthly meetings to communicate overall direction and provide leadership and communication
- Communicat regularly with owners and corporate personnel all budget, revenue and forecasts as required
- Maintain professional and positive relationship with owners
- Oversee all operational aspects of the hotel including assisting in departments where needed
- Develop short- and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget
- Prepare annual hotel/operation budget
- Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports
- Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints
- Establish and maintain effective programs to ensure the security and safety of guests, associates, and StepStone owned or managed assets
Requirements:
- Must have five (5) years of full-service General Manager experience.
- Minimum lifting, pulling of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Standing long periods of time.
- Must have weekend and evening availability.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have exceptional mathematical and computer skills.
- High school education and relevant training and experience required. Additional education preferred.
- Ability to timely obtain any required licenses or certificates.
- CPR training required and first aid training required.
StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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