Job description

Andy's Frozen Custard is now hiring for a General Manager at our Sevierville, Tennessee location. We are searching for an experienced, committed, detail oriented general manager with great communication skills to join our growing franchise group.

Up to $60,000/year

Paid Time Off

No Early Mornings, No Fryers or Grills

Flexible Work Schedules
Career Advancement Opportunities
Fun, Fast Paced Work Environment

Qualifications & Requirements of Store Managers:

Must have 3+ years of proven management experience in the food service industry or leadership role in related industry
Must be at least 21+ years of age
Must have reliable transportation
Must be able to work all shifts, including nights and weekends

Required Knowledge, Skills and Abilities of Store Managers:

Ability to manage effectively in a fast-paced environment
Interpersonal skills
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Strong operational skills in a customer-service environment
Strong problem-solving skills
Team-building skills
Strong leadership skills, with the ability to coach and mentor others
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information

Key Responsibilities of Store Managers:

Responsibilities and essential job functions of Store Managers include but are not limited to the following:

Demonstrate a calm demeanor during periods of high volume or unusual events
Display a "customer comes first" attitude by training and holding associates accountable for delivering legendary customer service
Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
Monitor and manage store staffing levels
Communicate clearly, concisely and accurately in order to ensure effective store operations.
Solicit customer feedback to understand customer needs
Utilize management information tools and analyzes financial reports to identify trends and issues in store performance
Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance

Physical Requirements of Restaurant Management:

Constant standing/walking
Occasional pushing, pulling, lifting or carrying up to 50 lbs independently and safely
Occasional ascending or descending ladders, stairs, ramps.
Constant computer/POS Register and fountain equipment usage.
Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
Constant reaching, turning, and performing precision work around fountain area
Constant talking, expressing or exchanging ideas by means of the spoken word
Constant clarity of vision at near and/or far distances

Andy’s Frozen Custard is an equal opportunity employer.

Job Type: Full-time

Pay: $50,000 - $60,000.00 per year

Benefits:

Employee discount
Health & Dental insurance
Paid time off

Restaurant type: Quick service & fast food restaurant

Shift: Day shift
Evening shift

Weekly day range: Weekend availability
Ability to commute/relocate:

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid training

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Sevierville, TN 37862: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to take random drug tests?
• Are you willing to agree to a background check?

Experience:

• Restaurant management: 3 years (Required)

Work Location: In person

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