Job description

The Hampton Inn Norfolk/Chesapeake is searching for extremely energetic people to join the Front Desk Team!

Our hotel boasts 118 well maintained guestrooms and we are searching for Front Desk Team Members to help us keep our guests 100% Happy! We are well known for our top notch guest services and sparkling clean rooms.

Front Desk Supervisor Job Duties Include:

- Maintaining a positive and professional attitude at all times.

-Taking care of any and all guest issues in a prompt and positive manner.

-Creatively resolving issues to best fit the needs of the guest!

-Checking guests in and out of the hotel.

-Making sure guests are WOWED with GREAT Service.

-Creating and changing guest reservations.

-Ensuring all special guest requests are fulfilled.

-Completing a Daily Checklist of Front Desk Tasks.

- Any and all other duties assigned by the Front Office Manager and General Manager.

- Training new team members

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Chesapeake, VA 23320: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person

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