Job description
The Front Desk Representative (FDR) is responsible for greeting patients or guests in a friendly and courteous manner. The FDR is responsible for the check in and check out functions by obtaining accurate patient demographic information, financial information, insurance information, and obtaining necessary signatures and collection of co-pays. THe FDR will also be responsible for completing preauthorizations. The FDR must maintain a neat and professional appearance and an organized work area.
- Experience with patient registration, medical forms, letters, and prior authorizations required.
- At least 1 year working in hospital registration setting required.
- High School Graduate or equivalent required.
- Able to communicate effectively both verbally and in writing
- Knowledgeable in Microsoft Office (excel, word, outlook and PowerPoint)
- Previous medical registration/admitting in a hospital or outpatient setting
- Previous experience completing preauthorizations
- Possess a positive attitude, excellent teamwork skills, and professional demeanor when interacting with members of the health care team, community organizations/resources, and patients/families.
- Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds preferred.
- Must be licensed to drive and have a clean driving record.'
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Healthcare setting:
- Hospital
Medical specialties:
- Emergency Medicine
Schedule:
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Cabot, AR 72023: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Insurance verification: 1 year (Required)
- Medical collection: 1 year (Required)
- Hospital Registration: 1 year (Required)
- Preauthorization: 1 year (Preferred)
Work Location: In person
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