Job description

Love animals? Come join our team!

Luxe Pet Resort, Boston's very own luxury animal care facility is seeking a full-time Front Desk Receptionist. The Receptionist works directly under the supervision of the Assistant Manager and Manager. They are responsible for checking dogs in and out for daycare, boarding and grooming; answering busy phone lines; responding to emails; scheduling appointments; verifying vaccination requirements; supervising and maintaining a safe environment for all dogs and cats; cleaning and record keeping.

The Receptionist represents the Pet Resort to the public, therefore, it is of the utmost importance that they assure each customer of the best possible service and to be constantly courteous. In doing so, they must understand all policies, procedures, and service strategies, including knowledge of any special promotions offered. This position includes daily dog and cat handling, therefore, experience with dog and cat handling is a must. The Receptionist must also possess strong people and customer relation skills, be able to multi-task in a fast-paced environment, and be a team player. Computer experience is required and candidate must be willing to work nights, holidays, and weekends.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• West Roxbury, MA 02132: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This job requires Saturday and Sunday shift availability. Are you available to work weekends?

Experience:

• Dog Handling: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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