Job description

Front Desk Representative

Kansas City Orthopedic Alliance is the largest, independently owned orthopedic specialty practice in the Kansas City metro area. We have over 50 medical providers practicing out of six locations. Each team focuses on the importance of customer service, communication, and caring for patients. We offer no weekends, no holidays, and no mandatory on call. Practice schedules are Monday through Friday.

Job Function:

As a Front Desk Representative, in the front desk role, you will be greeting patients who arrive in the department. The Front desk/Check In responsibilities include completing full registration, entering demographics, insurance verification, collecting copays, acquire signatures for all documentation, activation and support for EMR and scanning all collected documentation. As a front desk employee, you will have occasional phone usage and all PSRs may be asked to help with staffing needs, such as Check Out or Scheduling, while creating a friendly environment for all the patients. We have opening in our Leawood location and Overland Park.

What You Can Expect:

· Use your critical thinking skills.

· Be an expert in environmental services

· Dynamic environment with low infection rates

· Annual merit increases

We provide a rich benefit plan, including;

· Competitive salary commensurate with experience

· Employer discretionary bonuses

· Medical (with an on-site service discount program), Delta Dental, VSP Vision with TruHearing insurance – high percent of premiums paid by the company

· Wellness program with abilities to reduce premiums for the following year

· HSA/FSA option

· Company Paid Life and AD&D

· Company Paid Long-Term Disability insurance

· 401(K) with a substantial company match

· CancerCare program

· Optional Voluntary Benefits plans

· 6 Paid Holidays (time and a half for anyone who works the holiday)

· PTO (40 hours accrue full 7.08 per pay period, less than 40 hours is a pro-rated accrual)

· Employee Assistance Program

· Company provided uniforms, for positions requiring uniforms

· Tenured recognition program

Requirements:

Experience: Medical office experience preferred.

Education: High School Diploma or equivalent (GED)

Prompt, dependable, friendly, organized and trustworthy are traits applicable for this position.

Job Type: Full-time

Pay: From $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical field: 1 year (Preferred)

Work Location: In person

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